What does a Business Associate do?
Business associates help their employers to acquire and retain customers. They follow sales leads and open up new avenues for the business to target and focus on customer relationship management. Business associates find and pursue possible leads in the hopes of finding new customers and interested parties. When new products launch, they inform existing customers and present them positively and excitedly.
Business associates answer questions and help solve problems to maintain customer satisfaction and track all sales and report new opportunities to management. Business associates believe in their company and have a passion for getting the services and messages in front of appropriate and desired audiences at all times. They share information at events and networking opportunities, work with upper management, and craft workable elevator pitches. After presenting to prospects and existing clients, they schedule follow-ups with interested parties. Business associates need a bachelor's degree in business management or administration.
- Conduct regular, standing meetings with customer executives and internal business partners.
- Support efforts related to recruiting, employee development and training.
- Develop, revise and update policies and procedures as necessary.
- Prepare and submit intake forms for new small business contacts.
- Provide support and advice to internal stakeholders on a range of policies, agreements and processes.
- Work independently with key stakeholders to identify and address client needs in a collaborative approach.
- Maintain in-depth knowledge of assigned business unit(s), their goals, and key milestones.
- Render judgments and make timely decisions in alignment with business objectives.
- Recommend recovery strategies, options, and assist with the implementation of recovery solutions.
- Work with leaders to embed team structures, role clarity, goal alignment and other measures.
- Partner with leaders to develop people strategies to further their business objectives.
- Oversee annual and/or major gift activities to support strategic plan.
- Serve as first point of contact for customer relationship management.
- Identify efforts that will have the greatest strategic impact.
- Bachelor's Degree in business or computer science.
- Strong leadership, time management, and critical thinking skills.
- Requires careful attention to detail.
- Skilled with maintaining and creating spreadsheets.
Business Associate Salaries
Average Base Pay
Business Associate Career Path
Learn how to become a Business Associate, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Business Associate Insights
“I guess it might depend on your account and supervisor but my supervisor was so fun!”
“The teams I worked on almost always got great feedback from clients which is very motivating.”
“I am very satisfied with my career path right now and I know it can only get better.”
“Several rounds of layoffs in the 5 years I was there and no real career growth or development.”
“There is extremely great work/life balance and I am able to prioritize my family and my career collectively.”
“Training was done quickly and then moved to a trial and error basis for applications.”
“Valuation is not the best but you do get a lot out of the deal if you move forward”
“Managers usually try to hold you back from progressing because it is hard to find.”
Business Associate Interviews
Frequently asked questions about the role and responsibilities of a Business Associate
- Business Development Manager
- Sales Representative
- Regional Sales Manager
- Sales Manager
The most common qualifications to become a Business Associate is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.