What does a Claims Adjuster do?
Claims adjusters are responsible for evaluating insurance claims on behalf of insurance companies in order to determine who is liable. They investigate the circumstances of insurance claims by consulting with witnesses, reviewing police reports, and compiling evidence from other sources. They will negotiate claim settlements and oversee that claims are paid out to policyholders. Claims adjusters make work for insurance companies, agencies, government organizations, health insurance carriers, or more. Because they must interview and meet with clients, claims adjusters often work irregular schedules and may even be required to visit accident sites, auto repair shops, etc, in person.
Most claims adjusters hold a bachelor's degree, but generally a high school diploma is all the education that is required for this position. Because of the investigative nature of the job, analytical and critical thinking skills are essential qualities for these individuals. They must also be detail oriented and possess strong communication skills in order to provide quality service to their clients.
Claims Adjuster Salaries
Average Base Pay
Claims Adjuster Career Path
Learn how to become a Claims Adjuster, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Claims Adjuster Insights
“If you are straight out of college this is a great job with great pay.”
“Terrible pay and the future doesnt look good in terms of growth of one's career in the company.”
“I believe Root does not value good work and will not promote people off that good work.”
“My training was cut short and I didn't feel like I was ready to start.”
“There is no career path and no interest in providing any development opportunities to anyone.”
“A great deal is expected of employees which means its up to you to balance work and life.”
“Training is the best in the industry and the Phoenix office on Happy Valley is nice.”
“Received no training whatsoever files were dropped at my desk on my second day and was told to work.”
Claims Adjuster Interviews
Claims Adjuster jobs
Frequently asked questions about the role and responsibilities of a claims adjuster
When working as a claims adjuster, the most common skills you will need to perform your job and for career success are Business Writing, Roofs, Negotiation, Estimates and Investigating.
- Claims Analyst
- Claims Manager
- Claims Examiner
- Claims Representative
The most common qualifications to become a claims adjuster is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.