What does a Claims Manager do?

Claims managers oversee the processing of insurance claims to ensure the procedure is handled efficiently, accurately, and in a manner that protects the interests of the insured parties while also providing satisfactory customer service. They often serve as a liaison between clients, adjusters, service providers, and other parties who may be involved in a claim or an incident related to it.

Claims managers often have a bachelor’s degree, although some employers will accept an equivalent level of related professional experience. Most claims managers have a strong background in insurance or business fields. These roles require attention to detail, problem solving abilities, and excellent verbal and written communication skills. Some states have mandatory licensing requirements, but employers in other states may also requires their claims managers to be licensed or obtain other credentials.

null null

Average Years of Experience

0 - 1
7%
2 - 4
46%
5 - 7
31%
8+
16%

Claims Manager Seniority Levels

Claims Analyst
17% made the transition
Claims Adjuster
23% made the transition
See Career Path

Claims Manager Salaries

Average Base Pay

$6,000 /month
Same as national average
Not including cash compensation
See More Insights
Not enough salaries reported to show distribution
$5K
Median: $6K
$10K
See More Insights
Glassdoor Estimated Salary

Claims Manager jobs

Claims Manager Interviews