What does a Client Operations Associate do?

Client representatives provide customer service and assistance, often interacting with the customer by phone or using an online platform. They offer product or service recommendations, suggest solutions, and assist with troubleshooting or issue resolution. They may also help with processing orders, requesting tech support, or scheduling repairs or appointments. Representatives may also be responsible for sales and expected to meet sales-related quotas.

Client representatives typically have at least a high school diploma, although those with a college degree or business school diploma may be offered a higher starting wage. These roles require patience, excellent communication skills, and a passion for customer service. Must be comfortable with technology, including email and chat tools, along with data entry programs. These representatives must be able to work effectively in stressful situations.

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Education--
Work/Life Balance
3.5 ★
Salary Range--
Career Opportunity
3.5 ★
Avg. Experience2-4 years

Client Operations Associate Salaries

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Client Operations Associate Career Path

Learn how to become a Client Operations Associate, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

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Client Operations Associate Insights

Read what Client Operations Associate professionals have to say about their job experiences and view top companies for this career.
Stryde ManagementStryde Management
Client Representative
17 Mar 2021

“Stryde Mngt does a great job of really identifying goals and helping you achieve them.”

Coleman ResearchColeman Research
Client Associate
20 Jan 2021

“I felt that my time at Coleman Research was great in terms of a first entry”

Marriott InternationalMarriott International
Accounts Payable Client Support
12 Mar 2021

“In terms of the work... there is no freedom add in your own ideas.”

Brindle ConsultingBrindle Consulting
Client Representative
3 Feb 2021

“This job listing disguises itself as this great opportunity to build your career in the marketing world.”

PNC Financial Services GroupPNC Financial Services Group
Client Service Associate
9 Sep 2021

“Good luck getting more money unless you have an outside Job offer offering you more.”

Morgan StanleyMorgan Stanley
Client Service Associate
4 Oct 2021

“Not many opportunities to explore outside of your role unless you want to be in sales as a financial advisor.”

Culina GroupCulina Group
Client Support Administrator
2 Feb 2021

“Culina is one of the best companies I have worked for and management constantly strive to develop each individual team member.”

InternshalaInternshala
Client Service Associate
14 Sep 2020

“Best company to work and the culture they follow is one of the best I've ever seen in a company”

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Client Operations Associate Interviews

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