Working as a Customer Service Representative

What's it like to work as a Customer Service Representative? Read testimonies from real people who work as a Customer Service Representative—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Representative.

Customer Service Representative Ratings

213K Customer Service Representative reviews for 48K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.3 ★
Career Opportunity
3.2 ★
Number of Jobs on Glassdoor

622 Customer Service Representative Jobs

Customer Service Representative Reviews

What do Customer Service Representative professionals have to say about their job? Read through 213K Customer Service Representative reviews for 48K companies
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Cascade Pest Control
Customer Service Representative
5 Aug 2019

“I am happy and I enjoy my job very much and the great team I work with as well.”

Merge ITMerge IT
Customer Service Representative
21 Aug 2020

“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”

ArgosArgos
Customer Service Advisor
29 Aug 2019

“Every co worker I met were always really helpful and happy to lend a hand.”

RepairClinic.comRepairClinic.com
Customer Service
4 Mar 2020

“I enjoy the flexible working schedule and I'm excited to continue growing with them.”

ABX AirABX Air
Asus Customer Support
3 Sep 2020

“Good nice happy tanks gygbitg and good thanks”

BurberryBurberry
Customer Consultant
7 Apr 2021

“Everyone was really friendly and happy to help”

SantanderSantander
Customer Service Advisor
24 Feb 2021

“Good team and enjoyed the atmosphere”

Monzo BankMonzo Bank
Customer Operations
1 Oct 2021

“Inclusive place of work and enjoyable”

Top Companies for Customer Service Representative

United Overseas Bank
United Overseas Bank
3.5 ★
1K Jobs
2K Reviews
2K Salaries

UOB: Right by you for 80 years & beyond. United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices across the region. In 1935, amid the economic uncertainties following the Great Depression, UOB opened its doors to offer banking services for the merchant community in Singapore. Since then, UOB has grown organically and through a series of strategic acquisitions. Today, UOB is rated among the world’s top banks: ‘Aa1’ by Moody’s and ‘AA-’ by Standard & Poor’s and Fitch Ratings. Over more than eight decades, generations of UOB employees have carried through the entrepreneurial spirit, the focus on long-term value creation and an unwavering commitment to do what is right for our customers and our colleagues. At UOB, we believe in being a responsible financial services provider and we are committed to making a difference in the lives of our stakeholders and in the communities in which we operate. Just as we are dedicated to helping our customers manage their finances wisely and grow their businesses, UOB is steadfast in our support of social development, particularly in the areas of art, children and education.

Popular company
DBS Bank
DBS Bank
3.9 ★
1K Jobs
4K Reviews
4K Salaries

DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Euromoney, “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 11 consecutive years from 2009 to 2019. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 29,000 staff, representing over 50 nationalities. For more information, please visit www.dbs.com.

Highly rated company

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