Working as a Customer Service Representative

What's it like to work as a Customer Service Representative? Read testimonies from real people who work as a Customer Service Representative—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Representative.

Customer Service Representative Ratings

288K Customer Service Representative reviews for 61K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.4 ★
Career Opportunity
3.3 ★
Number of Jobs on Glassdoor

903 Customer Service Representative Jobs

Customer Service Representative Reviews

What do Customer Service Representative professionals have to say about their job? Read through 288K Customer Service Representative reviews for 61K companies.
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TeleperformanceTeleperformance
CSA - Customer Service Associate
7 Aug 2021

“All the things are perfect in their own way and I'm happy to work here”

Merge ITMerge IT
Customer Service Representative
21 Aug 2020

“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”

RepairClinic.comRepairClinic.com
Customer Service
4 Mar 2020

“I enjoy the flexible working schedule and I'm excited to continue growing with them.”

ABX AirABX Air
Customer Support
3 Sept 2020

“Good nice happy tanks gygbitg and good thanks”

BurberryBurberry
Customer Consultant
7 Apr 2021

“Everyone was really friendly and happy to help”

Monzo BankMonzo Bank
Customer Operations
1 Oct 2021

“Inclusive place of work and enjoyable”

AmazonAmazon
Customer Service
28 Feb 2022

“Good and happy place to work”

XeroXero
Customer Experience Specialist
26 May 2022

“everyone is genuinely lovely and happy to help”

Top Companies for Customer Service Representative

United Overseas Bank
United Overseas Bank
3.4 ★
2K Jobs
2K Reviews
2K Salaries

UOB: Right by you for 80 years & beyond. United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices across the region. In 1935, amid the economic uncertainties following the Great Depression, UOB opened its doors to offer banking services for the merchant community in Singapore. Since then, UOB has grown organically and through a series of strategic acquisitions. Today, UOB is rated among the world’s top banks: ‘Aa1’ by Moody’s and ‘AA-’ by Standard & Poor’s and Fitch Ratings. Over more than eight decades, generations of UOB employees have carried through the entrepreneurial spirit, the focus on long-term value creation and an unwavering commitment to do what is right for our customers and our colleagues. At UOB, we believe in being a responsible financial services provider and we are committed to making a difference in the lives of our stakeholders and in the communities in which we operate. Just as we are dedicated to helping our customers manage their finances wisely and grow their businesses, UOB is steadfast in our support of social development, particularly in the areas of art, children and education.

Popular company
DBS Bank
DBS Bank
3.9 ★
2K Jobs
5K Reviews
4K Salaries

DBS is a leading financial services group in Asia with a presence in 18 markets. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. 𝗔𝘀𝗶𝗮'𝘀 𝗦𝗮𝗳𝗲𝘀𝘁, 𝗪𝗼𝗿𝗹𝗱'𝘀 𝗕𝗲𝘀𝘁 Headquartered and listed in Singapore, DBS provides a full range of services in consumer, SME and corporate banking. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world. We have been voted “World’s Best Bank” by Euromoney (2018 to 2021), “Global Bank of the Year” by The Banker (2021), “Best Bank in the World” by Global Finance (2020) and “Safest Bank in Asia” by Global Finance for 13 consecutive years from 2009 to 2021. 𝗕𝗲𝗶𝗻𝗴 𝗣𝘂𝗿𝗽𝗼𝘀𝗲-𝗗𝗿𝗶𝘃𝗲𝗻 DBS is committed to not only building lasting relationships with our customers, but also positively impacting communities through supporting social enterprises. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia. 𝗢𝘂𝗿 𝗕𝗿𝗮𝗻𝗱 𝗣𝗿𝗼𝗺𝗶𝘀𝗲 At DBS, we want to deliver banking that is so simple, seamless and invisible, our customers have more time to spend on the people or things they care about. Our focus on customer-centricity drives us to continuously innovate ways to embed banking in the everyday lives of customers. This has manifested in key digitization initiatives such as launching marketplaces on our website, enabling our customers to fulfil their everyday lifestyle needs. Live more, Bank less with DBS. For more company information and career opportunities, visit www.dbs.com.

Highly rated company

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