What does a General Manager do?
A General Manager leads a geographically dispersed team in an assigned Region. The Region includes 5-7 stores under your purview need to be overseen with a customer centric leadership style. You are responsible for hiring, training and mentoring the Store Managers and developing a succession plan for each store. Your main responsibility is to have a strategic plan that address store profitability through customer loyalty and staff retention.
The ideal candidate has a bachelor's degree in business administration or related field, with 3-5 years of management experience in a retail environment and 5-8 years of experience in a department store or retail establishment. Previous P&L and multi site management experience are essential. You need have a valid driver's license with a clean driving record for the past 24 months and pass a background check before an offer can be made.
General Manager Salaries
Average Base Pay
General Manager Insights
“Great starting pay and great quality of life once your store gets up and going.”
“You truly get to see the world and work with the most fun and personable people.”
“employee which is fine but know you’re Management team well and send the best person to deal with HR issues”
“Not much cons can be side love my job and the people I work with.”
“So far so good...it’s been great so far and I love it!!!”
“For the most part my direct supervisors have all been very responsive and I enjoyed working for them.”
“You get to work with experienced people and get good exposure and guidance work wise.”
“Excellent team within the restaurant and you get to travel if you want to travel around helping others locations.”
General Manager Interviews
General Manager jobs
Frequently asked questions about the role and responsibilities of a general manager
When working as a general manager, the most common skills you will need to perform your job and for career success are Microsoft Office Suite, MS Office, Outlook, POS Systems and Operational Excellence.
- Regional Manager
- Area Manager
- District Manager
The most common qualifications to become a general manager is a minimum of a Associate's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.