How to Become a Technical Support Representative?

Are you thinking of becoming a Technical Support Representative or already started your career and planning the next step? Learn how to become a Technical Support Representative, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Technical Support Representative job openings and options for career transitions into related roles.

Technical Support Representative Career Path

Technical Support Specialist

Alias: Assistant Technical Support Specialist, Associate Technical Support Specialist...(3)
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18% advanced to
8+Years of Experience
$45K - $93K /yrAvg. Annual Salary
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18% advanced to

Senior Technical Support Specialist

Alias: Technical Support Specialist III
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2 - 4Years of Experience
$116K - $116K /yrAvg. Annual Salary
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Technical Support Specialist IV

Alias: Team Lead Technical Support Specialist, Lead Technical Support Specialist
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5 - 7Years of Experience
Not Enough Salary Reports
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Salary Trajectory

Technical Support Representative Career Path

Summer Intern Technical Support Specialist
Technical Support Specialist
Senior Technical Support Specialist
Technical Support Specialist Manager
Technical Support Specialist IV
Senior Manager of Technical Support
Technical Support Specialist V
Director of Technical Support
Senior Director of Technical Support
Executive Technical Support Specialist
$0
$26K
$52K
$78K
$130K

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Important Skill Sets for the Technical Support Representative Career Path

Microsoft Windows
Operating Systems
Written Communication
Computer Literate

Related careers in the Information Technology Industry

Interested in other Information Technology careers? Below are occupations that have high affinity with Technical Support Representative skills. Discover some of the most common Technical Support Representative career transitions, along with skills overlap.

Technical Support Engineer
13% skills overlap
19% transitioned to Technical Support Engineer