What does a MAP do?

Claims examiners review insurance claims to verify both the claimant and claim adjuster followed due process during the investigation and reporting phase of a case. Claims examiners ensure legal compliance and approve or deny insurance claims while assisting adjusters when needed. They diligently review reports to ensure that no errors have been made in the appraisal process and determine whether payout amounts are reasonable. They approve, reject, or refer a claim to a specialist and meet with claimants with dispute settlements.

Claims examiners ensure cases comply with regulatory standards, company policy, and guidelines and provide assistance to claim adjusters to manage caseloads. Claims examiners consult with specialists including lawyers or engineers and assist attorneys and other specialists when defending the company against contested claims. They contribute to the final decision coverage of losses due to an accident or illness. Claims examiners need a high school diploma for an entry-level position, and a bachelor's degree in finance or related fields is preferred.

Work/Life Balance
3.2 ★
Salary Range--
Career Opportunity
3.1 ★
Avg. Experience0-1 Year

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MAP Insights

Read what MAP professionals have to say about their job experiences and view top companies for this career.
Tenet HealthcareTenet Healthcare
Medical Claims Examiner
27 Apr 2019

“The pay was good and I enjoyed the 5 years I spent with this company.”

Matrix Absence ManagementMatrix Absence Management
Claims Examiner
25 Jun 2019

“The pay is really good for someone like me who didn't go to college.”

Provencher & CompanyProvencher & Company
Claims Examiner
20 Aug 2021

“Amazing group of dedicated people who really try to figure ways to get things done.”

James River Group
Senior Claims Examiner
22 Apr 2021

“Working from home is great and gives me the flexibilty to have a much better work life balance than my peers in the industry.”

Lincoln Financial GroupLincoln Financial Group
Integrated Claims Examiner
16 Sep 2019

“The more you try to better yourself and further your career you will be knocked down.”

Future GeneraliFuture Generali
Claims Examiner
4 Feb 2021

“Good work and life balance”

Crum & ForsterCrum & Forster
Claims Examiner
21 Feb 2021

“You get to work from home and flexible schedule”

Insurance Examiner
8 Jun 2020

“You make your own schedule and it pays good.”

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