What does a Patient Service Associate do?

Patient care representatives support and assist patients in preparing for a medical procedure, hospital admission, or other treatment process. They often serve as a coordinator or liaison who communicates instructions and updates to patients and ensures that all required paperwork and other mandatory steps have been completed. They perform a range of clerical and administrative support tasks, including compiling and processing admission documents and discharge orders. They also explain procedures and provide patients with resources and information.

Patient care representatives have at least a high school diploma, but additional education or training is an asset. Experience working in a healthcare setting is helpful. They must be organized and detail oriented with good patient relations skills. Proficiency with common office software programs such as Excel is expected.

Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience8+ years

Patient Service Associate Salaries

Average Base Pay

$2,000 /month
Same as national average
Not including cash compensation
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Median: $2K
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Glassdoor Estimated Salary

Patient Service Associate Career Path

Learn how to become a Patient Service Associate, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

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Patient Service Associate Insights

Read what Patient Service Associate professionals have to say about their job experiences and view top companies for this career.
Belgravia CentreBelgravia Centre
Patient Care Representative
2 Sep 2021

“Good sized team so you get to work alongside others closely and get to know everyone you work with.”

Care Specialist
13 Nov 2019

“Our manager is the best at giving us busy work and micromanaging our every move.”

Kyra SolutionsKyra Solutions
Manager - Resources
18 Nov 2021

“Great people and team to work with.”

Patient Care Assistant (PCA)
27 Nov 2021

“Instrument the best and responsibility in expectations fee and most experience Doctors”

Avante at Leesburg
Patient Care Assistant (PCA)
22 Jul 2021

“Pay was good but not worth it”

Saint Alphonsus Health SystemSaint Alphonsus Health System
1 Oct 2021

“Great doctors and people to work with”

Abstrakt Marketing GroupAbstrakt Marketing Group
Lead PSR
14 Oct 2020

“good pay and my boss was cool”

Indiana University HealthIndiana University Health
Patient Care Assistant (PCA)
24 Feb 2021

“Pay is not fair based on duties required and expected.”

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Patient Service Associate Interviews

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Patient Service Associate jobs