What does a Product Consultant do?
Product consultants provide customers with information and support related to products and services. They educate customers about product features and benefits, answer questions, and assist with orders. They may also demonstrate product operation. Depending on the company, they may develop and produce internal materials or training programs related to a certain product or category, and may implement software programs and related systems to handle order processing and data management. They may also analyze industry or customer trends and contribute to product-related strategic planning.
Product consultants typically have a bachelor’s degree in a business or IT discipline, and a background in customer service, product development, or a business field. Customer service skills are required. Proficiency with data analysis and project management programs is helpful, and software programming experience is a plus.
- Responsible for the development of business cases for roadmap and early evaluation, scoping products, assesses competition and market segmentations.
- Perform routine procedures following written work instructions to complete manufacturing processes.
- Inspect items for any defects and proper coverage.
- Pre-inspect quality of fabricated parts and loads and unloads for paint line process onto automatic conveyor paint line.
- Utilize different protective supplies to make certain all parts delivered to the assembly lines are free of any dings / dents, scratches, and scuff marks.
- Maintain clean and organized work area that support co-workers as well as safety and efficiency.
- Engage, initiate, and suggest initiatives that support team goals and continuous improvement in process.
- Set what is 'In scope' vs. 'not-in-scope' through the use of rigorous voice of Customer, prioritization and trade-off tools and techniques.
- Collaborate with a cross-functional team of engineers, designers, researchers, strategists, and QA engineers.
- Provide consultation and support to client product leadership in their day-to-day activities and decision-making process across features.
- Comfortable working closely with cross-functional development teams of engineers, designers, researchers, strategists, and Scrum Masters.
- Lead the strategic approach, monitor, response, and report on competition for the marketing team.
- Partner with others to develop a strategic and technical account and territory plans.
- Create new sales and marketing strategies that target B2B customers and positions our products as the best solutions for prospective clients.
- Monitor future product trends, gain organizational input and alignment, and evangelize impacts and outcomes.
- Partner to drive product marketing programs at the local and network levels to ensure that marketing performance and business goals are being met.
- Bachelor's Degree in business, computer science, engineering, information systems or computer technology, or equivalent experience.
- Prior experience as a consultant.
- Demonstrated product knowledge and experience in solution selling and problem analysis.
- Strong critical thinking and collaboration skills.
- Experience with RFP/RFI, R Language, SaaS, HACCP, and Agile systems, software, and processes.
- Experience working with general ledger, solution selling, and enterprise resource planning.
- Sound decision making and time management acumen.
- Comfortable with solution selling and conducting unit testing.
- A natural negotiator and leader.
Product Consultant Salaries
Average Base Pay
Product Consultant Career Path
Learn how to become a Product Consultant, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Product Consultant Insights
“The culture is great and they really allow you to excel and make moves towards your desired career path.”
“People are not helpful and not nice.”
“basic salary as a fresher is not enough”
“Salary is good but not enough”
“Good place for work and fun.”
“Good pay and incentives.”
“Work/life balance not so great”
“Really difficult to grow career”
Product Consultant Interviews
Frequently asked questions about the role and responsibilities of a Product Consultant
- Business Consultant
- Implementation Consultant
- Management Consultant