Alliance Data FAQ

All answers shown come directly from Alliance Data Reviews and are not edited or altered.

30 English questions out of 30

November 27, 2018

What is health insurance like at Alliance Data?

Pros

Great healthcare and benefits for employees.

Cons

At times, leadership does not have a clear path forward.

Great healthcare and benefits for employees.

November 27, 2018

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August 26, 2019

Does Alliance Data offer sponsored degrees?

Pros

Good bonuses, salary, peers, tuition, benefits

Cons

Lack of structure, consistency, lacks professionalism, growth, senior staff

Good bonuses, salary, peers, tuition, benefits

August 26, 2019

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April 17, 2019

Does Alliance Data offer disability insurance?

Pros

Ok pay for a phone monkey job, great cafeteria, benefits

Cons

Toxic, abusive, consuming, unprofessional, HIGH turnover, no career advancement, no place for college educated professionals, office area VERY limited if you rely on public transportation. DON'T work here! The turnover rate is 58% for a reason. The environment is toxic and abusive. You are treated like a piece of equipment that had better not have any problems or you are threatened with your job. If you become ill or have any personal emergencies you will be penalized and threatened with your job. I wound up on short term disability due to illness and I almost wound up homeless because of the careless way AllianceData and their insurance company handled my claim and I caught both Alliance and the insurance company in lies regarding my claim. This place is unprofessional, and they will take anyone desperate for a job. If you are educated make sure you don't apply here because a degree is useless here, and your job will NEVER progress beyond being a phone monkey. Regardless of how the customers behave it is ALWAYS your fault and you will be threatened with your job if you can't make them love you or stop taking their own problems out on you. This job is fine for those suffering in food service or some other unskilled job, it's at least an office, but it is an office that uses people up until they can't take any more, and it's a dead end as far as progress or career goes. If you are someone who is educated, wanting to progress in life, and you expect to be treated like a human being, pass this place up, leave skid marks. If you are uneducated, have no real plans for your future, you don't mind being treated like garbage, or an expendable nothing, and if you don't have enough on the ball to make it in a professional company, this is your dream job. If this company is professional, how can a CEO keep his job when turnover is THAT high? You will also be promoting products that have horridly HIGH interest rates and very angry customers. You have been warned! If you lose your car or if you don't have one you really need to pass this place up. Public transportation in this area is VERY limited and if you work odd hours or weekends you will be paying for cabs or some other expensive transportation.

Advice to Management

STOP treating human beings like office equipment, pull your heads out of your poop chute when it comes to the metrix

I wound up on short term disability due to illness and I almost wound up homeless because of the careless way AllianceData and their insurance company handled my claim and I caught both Alliance and the insurance company in lies regarding my claim.

April 17, 2019

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August 9, 2019

What is the retirement plan like at Alliance Data?

Pros

Lucrative pay, 401k match, PTO, team environment

Cons

Changes in direction, lack of communication, hours

Advice to Management

When changes are made that are relevant to requests from cardholders, leadership need to communicate effectively. Too much back and forth. Used to be "do what's right for the customer" has gone to "do what's best to stay aligned with other companies", No credits whatsoever resulting in severe backlash from the caller. Management does not care about abusive customers. . Responded "you get paid very well to get yelled and sworn at" Unbelievalbe

Lucrative pay, 401k match, PTO, team environment

August 9, 2019

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September 13, 2019

Does Alliance Data offer parental leave?

Pros

Good pay. Good PTO. Nice campus. Young workers - can be a fun environment.

Cons

Poor Maternity leave. Political. Leaders are promoted for being good in their role not for being good leaders which leads to poor management/leaders.

Advice to Management

Promoting people for leadership skills as opposed to being good at the work would help solve communication and accountability issues which have been problems for years.

Poor Maternity leave.

September 13, 2019

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30 English questions out of 30