C3.ai FAQ

All answers shown come directly from C3.ai Reviews and are not edited or altered.

32 English questions out of 32

February 25, 2020

What is health insurance like at C3.ai?

Pros

- Systematic on-boarding into the company driven by Greenhouse. - Detailed Coursera based class providing good walk-through of the C3 AI suite, its capabilities, etc. I had a rough idea of the C3 AI suite before joining the company. But with what I know now, I can safely say that I am singularly impressed by its power, and particularly its high extensibility. The core design at the root of the platform behind the AI suite is very modular and allows for piecing together technologies and creating complex applications in a very abstracted, extensible manner. - Helpful coworkers. - People are motivated and work hard. The folks high up the ladder in my org write code on a day-to-day basis (in most tech companies employees in these roles are typically far removed from code) and are actively involved in development. Developers routinely work closely with them. There is no gate-keeping and people up and down the org chart collaborate closely to get things done. - Good quality catered breakfast and lunch. Good coffee. - Excellent program for continuing education of employees. The CEO himself emails actively encouraging employees to utilize the program. - Free gym membership. - In Engineering you will get to work with high-value, in-demand distributed computing technologies. - Pace is very fast. There is no scope for slacking or coasting. People in my team, specially the more senior ones, are very focused and work hard. During office hours there is almost no waste of time. I have even seen digital fingerprints at ungodly hours from some folks. I am almost always very occupied and heads-down in my work, often trying to balance multiple priorities. I have enjoyed it, specially given the many learning opportunities, but this may not be for everyone. - Depending on the org and the team, things may get ad-hoc and appear unstructured at times. People will help, but there is no hand-holding or spoon-feeding. You will have to do due diligence to figure things out in a time-bound manner. There will be what some may construe as ambiguity or perhaps even what may appear as chaos. Some may see this as opportunities for learning and growing, while others may be apprehensive of it. As mentioned before, this may not be for everyone. - If you are tenacious, hard-working, curious, enjoy challenges and learning new things, if you like building something of high impact, if you want to work on high-value technologies, if you have the ability to sift through varied information and break down a problem into manageable pieces, you will fit right in and be successful.

Cons

- No 401(k) matching. - Limited health insurance options. No Kaiser (for California employees), no HDHP. - Number of sick and vacation days per year is relatively lower than is typical in the Bay Area for tech companies.

Limited health insurance options.

February 25, 2020

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July 30, 2019

Does C3.ai pay for a gym membership?

Pros

Benefits are great. Breakfast, snacks, coffee, and lunch are provided. Gym membership provided. Professional work environment populated with intelligent individuals. The teams pull together in order to get the job done. The employees are vetted for success. Failure is not an option, only a temporary roadblock.

Cons

Long days; work from home is not an option. Growing pains of a fast moving and quickly growing business.

Gym membership provided.

July 30, 2019

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August 3, 2020

Does C3.ai offer unlimited holiday?

Pros

lunches, management, good opportunities, friendly atmosphere

Cons

No unlimited PTO. I really think it’s harming our hiring prospects. On that same note, if you’re considering to join us — I really encourage you to come and meet us in person.

No unlimited PTO.

August 3, 2020

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January 8, 2020

What is the retirement plan like at C3.ai?

Pros

Hard Working and brilliant people to work alongside Cutting edge technology Great work culture Positive Growth Rate

Cons

No Work from home No 401k match Limited PTO

No 401k match

January 8, 2020

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October 21, 2020

How are senior leaders perceived at C3.ai?

Pros

* Some interesting technical problems to solve. * Rewards for learning incl. UIUC masters program and incentive program for taking Coursera classes (although this has been cut back since the beginning of the COVID pandemic) * Nice RWC office campus (location, gym, etc.)

Cons

Overall, a strong culture of fear. The culture and company practices promote individual, rather than team, achievement, motivating selfish choices and combative relationships between coworkers. Public shaming is common practice, and team leadership turns a blind eye to disrespectful behavior between colleagues. Some specific points: * The CEO micromanages everything from office lunch menus to required daily status reports on every team throughout COVID WFH. Employees must conform to his priorities and opinions or face retribution. * The CEO is also disrespectful towards other companies and other people in both public interviews and internal discussions, including when those other people are employees of his company. Productivity is valued over employee wellbeing - employees are treated as disposable. * Work/life balance is explicitly discouraged, and the CEO has even said in company all hands that he doesn't want to hire employees who care about work/life balance. If that wasn't enough, he went on to say (as illustrative examples) that he doesn't want to recruit people who are too focused on being parents or being involved in their church communities. * The bottom ~5-10% of performers on a given team (determined by subjective manager feedback and some vaguely defined code output metrics) are fired every performance cycle. * No regular raises or promotion process * No 401k matching Regarding COVID response: * WFH started being allowed later than most tech companies, and by the beginning of June, employees were told to be back in the office starting in mid-June with in-person work mandatory by the beginning of July. When that plan was unfeasible because of local mandates, the timetable was pushed back 2 weeks at a time, with very little lead time for each pushback. Leadership even went so far as to argue that the (entirely software-based) company was an essential business so that we might go back into the office before the general population was doing so. * Some people have been working in the office since mid-June; temperature checks are not enforced, masks are not generally worn, and the back-to-back rows of desks have not been reconfigured to support social distancing. * While working from home, every employee is required to give daily status updates to be shuffled up the reporting chain to the CEO. To me, this process communicated a lack of trust and created a feeling of being surveilled for the slightest lack of productivity.

Advice to Management

Be open to honest and anonymous feedback internally and work on creating a supportive environment. Lots of productivity is lost right now to attrition and infighting.

The CEO is also disrespectful towards other companies and other people in both public interviews and internal discussions, including when those other people are employees of his company.

October 21, 2020

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32 English questions out of 32