Chope FAQ

All answers shown come directly from Chope Reviews and are not edited or altered.

13 English questions out of 13

March 16, 2020

How are the career development opportunities at Chope?

Pros

The company culture is one of Chope's best trait. There is not much layers and things move pretty fast. The people are also a fun bunch to hang with, will say that they hire people more for their EQ. Teams are quite lean, so it is a good opportunity for junior levels to learn and get their hands dirty. However for senior positions, there might be a lack of career advancement due to the little capacity for managerial role. But this is also because of the company scale.

Cons

Managerial positions are usually filled with people who lacked maturity in decision making. They might be people who has been in Chope for a long time or various reasons but certainly not leadership capabilities. As a result, the team direction might not be the best. Office tension also can felt because of the lack of professionalism in the management, where certain cliques thrive and the ones that are being left out (sometimes good ones) will eventually leave. Hiring process is also not very professional as it is not done through HR but mostly dependent on the team management, which i said earlier, is not capable enough. Favoritism is prevalent in this company.

Advice to Management

Be professional and objective with your job

However for senior positions, there might be a lack of career advancement due to the little capacity for managerial role.

March 16, 2020

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March 13, 2019

What kind of career opportunities exist at Chope?

Pros

Good team building and morale, lots of room to grow if you are in HQ.

Cons

High turnover rate for all levels of staff

Good team building and morale, lots of room to grow if you are in HQ.

March 13, 2019

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August 18, 2020

What is the feeling of job security at Chope?

Pros

Lots of autonomy, structure is fairly flat so you are heard and your contributions are of value.

Cons

F&B sector impacted due to covid, but who isn't hurting now?

Advice to Management

Keep communicating

F&B sector impacted due to covid, but who isn't hurting now?

August 18, 2020

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May 21, 2020

What are some insights into the strategy or vision at Chope?

Pros

Autonomy and trust in employees. Casual and chill, people have good EQ generally. Good learning environment (rough seas make good sailors).

Cons

Little focus and resources dedicated to product, design and engineering. Business is fast-paced but development is slow-paced, impeded by technical debts. Have to deal with a large backlog. Lack of visionaries in the company, roadmap is volatile, no clear focus.

Advice to Management

Put in more resources to enable the team to understand restaurants and users well enough. Discover the right solutions, and focus scarce resources strictly on building them. Align all departments with this mindset; can't expect every request to be fulfilled when resources are scarce.

Lack of visionaries in the company, roadmap is volatile, no clear focus.

May 21, 2020

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January 30, 2020

How are senior leaders perceived at Chope?

Pros

- Office is conveniently located in the heart of the CBD - Flexible working hours - Exciting to be working with local restaurants to drive their sales - Not many layers of hierarchy and things progressed quite quickly

Cons

- Passive aggressive manager who was not supportive, and leadership qualities were sorely lacking. Instead of encouraging collaboration and fostering a supportive and engaging environment, this particular manager took a different approach, the focus was on blaming and mistakes, combined with impatience and lack of emotional agility, it is best to steer clear. That being said, lots of lessons to learn from this style of management, because this is not the way forward to create a high functioning team with great synergy. - Not expecting to be spoon fed all the information but training lacked structure, and expectations were unclear. - Not the most welcoming environment, some senior management members clearly had a tight knitted rapport with one another.

Advice to Management

Take the time to get feedback from the junior staff, especially the newer team members. Train your managers to support their team members, and how to build a sustainable work culture that fosters true autonomy, creativity and synergy.

Passive aggressive manager who was not supportive, and leadership qualities were sorely lacking.

January 30, 2020

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13 English questions out of 13