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GLG

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GLG

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Have questions about working at GLG? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at GLG.

All answers shown come directly from GLG Reviews and are not edited or altered.

58 English questions out of 58

24 April 2021

Does GLG offer massages?

Pros

- Client Servicing skill development & managerial experience at a young age - Opportunity for quick promotions and higher pay - Chance to connect with senior executives and develop business acumen - Opportunity to travel after a few years - Easy to make friends, especially if you are new to Austin - Social Impact program - Have had some wonderful mentors (though most were from my earlier years at GLG) - Good benefits, free coffee, lunch once a week - Navigated communication during COVID very well

Cons

- Experience is entirely dependent on your manager and sr. leadership within your segment - Certain factors cannot be changed - specifically the demanding nature of clients who work 24/7 & lack of autonomy - therefore you are always on in some capacity - Ask yourself this question - where does work rank on my priority list? If work is your #1 priority and/or you are a recent grad ready to our yourself into work, this is a great place for you. If you value family or other personal relationships, family, hobbies, work life balance, etc., this isn't a place you'll want to stay long term. - You will be expected to check your email and work at night and on weekends - There is not more autonomy with a more senior role. There is an extreme culture of micromanagement that is unhealthy. Managers are forced to micro manage because they themselves are micromanaged - Those who want to excel and continue to climb the ranks are praised. I did this for many years, but as soon as my priorities changed and work wasn't #1, I felt viewed as incapable or that I couldn't handle the workload - Clients view GLG as a service - there is little "thought leadership" or partnership. If you send an email 10 minutes too late, you lose. Speed is a huge priority and the industry is extremely competitive. You feel this every second of every day, night and weekend. - Clients are ALWAYS first, which comes at the cost of employees - Unlimited PTO is dependent on team capacity. Because work is shared at a team level, there isn't as much flexibility - Have had friends treated horribly by HR for opposing personal (yes, personal) views - Mid-level leadership (segment level down) is homegrown for the most part I was so scared to leave, but I can confirm the grass IS indeed greener on the other side of GLG. I am so much happier and have time to prioritize my family, eat dinner without anxiety of missing a client email or waking up and automatically checking email, and now feel I actually have a career working with extremely intelligent adults and clients who respect me. Oh and I work less, am paid the exact same salary, and can actually take PTO whenever I need to

Advice to Management

- Put employees first. Give them a reason to WANT to work hard for clients. - Take a hard look at mid-level management. You've done a good job of bringing in fresh talent at the exec level, but the mid level leaders are the lifeblood of the company. - Continue to invest in technology and engineers. - Invest more in developing managers. This should not just be offer for new ETLs... this should should be a regular topic for managers new or more experienced

Good benefits, free coffee, lunch once a week

24 April 2021

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23 August 2021

Does GLG offer relocation assistance?

Pros

GLG is a great place to work depending on where you are at within your career and what your objectives are. Regardless of your role, this is a good company to dip your feet in whatever direction you want to take your career in. The difficult part is figuring out how to carve your path forward and ensure your personal career goals match with what GLG has to offer. With that said, it's a great company to work with so you have a chance to build up your resume. A huge perk of GLG is their benefits package. I think GLG does care about their employees and they have gone above and beyond in ensuring everyone is taken care of especially during the pandemic. GLG offers exceptional benefits to working parents inclusive of all family types. They offer a generous maternity leave policy, up to 22 weeks depending on tenure and type of birth, including parental bonding time regardless of birth parent status in addition to infertility and loss of pregnancy support. They also have a flexible PTO policy which is beneficial for working parents as we know kids are always sick.

Cons

You will see based on other reviews that there is a difference across the firm for how each team culture is created so that needs to be addressed. Certain teams have different expectations and that toxic culture, while siloed to those departments, is not an ideal overall view of GLG. The core of GLG is a customer service, scaled-operations business model. In efforts to scale, there tends to be a loss of passion behind the work that is done as most employees are working towards speed rather than quality.

A huge perk of GLG is their benefits package.

23 August 2021

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29 August 2022

Does GLG offer dental insurance?

Pros

-Competitive compensation -Multiple benefits and perks like free subscription on Calm app, medical coverage to you and your spouse/parent, career guidance etc. -Encouraging company culture

Cons

-No work life balance -Lengthy number of work hours -slow growth opportunities

Advice to Management

Invest in people rather than investing in technologies

Multiple benefits and perks like free subscription on Calm app, medical coverage to you and your spouse/parent, career guidance etc.

29 August 2022

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13 July 2022

Does GLG offer parental leave?

Pros

Good benefits as far as maternity leave and 401k match, opportunity for growth

Cons

Pay isn't comparable to the area, work life balance doesn't really exist for project support.

Good benefits as far as maternity leave and 401k match, opportunity for growth

13 July 2022

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24 August 2021

Does GLG have a pension plan?

Pros

- GLG is a good place for you to start your career. It will add some value to your CV so you can go somewhere else and make more money perhaps being happier. - The team is amazing! Best people you can ever work with, young professionals in their early 20’s to mid 30’s, very international environment (as they need language capability), so you will get to hear a lot of different stories and backgrounds. - When working in the office, we had access to free snacks, drinks, coffee, fruits, etc. Also, every 2 weeks we were provided with a free lunch or breakfast. - 24 days of paid leave + 5 sick days per year - Good health insurance, and they also offer a pension plan. - Company adapted very well to working from home during the pandemic, provided good laptops, and some money for you to buy a chair and a desk for example. In fact, you can work from anywhere in the world (for up to X months, don’t remember how many), as long as you have internet connection, so there’s some flexibility on this as well. - They try to make up for some of the “Cons” sometimes, by giving a couple of extra days off, creating a wellness program, offering a rewards program, making ‘Calm’ app available with premium subscription for a year. So just giving the credit for trying.

Cons

- There are multiple GLGs inside of GLG, it all depends on the business unit you work for. A few people could be very happy, but the majority are suffering and struggling, which explains the high turnover that the company has, even for a small office like Dublin. - No work-life balance: If you are from Client Solutions (those in direct contact with the client), you have to be prepared to work long hours, as the clients are also doing it, so you are expected to follow them through. Starting early in the morning and just leaving by 7 or 8 PM (and GLG doesn’t pay overtime). - Inequality: Targets are the same for all the alignments on the CDA team (recruiters), no matter what industry you work for. So, if you are a CDA, pray for you to be on an alignment that will allow you to hit the target, because if you fall on a harder industry, no matter how much effort you put on it, they will see you as underperforming and just as a mediocre employee. - No perspective: For CDAs (recruiters), no career development whatsoever, don’t even think about it. They make it seem like there is, but there isn’t. And if it happens, they will just give you a couple of more bucks and a “senior” name to put just before your title, with no additional responsibilities, nothing else for you to learn, hence no development for you as a professional. - If there’s another opportunity in other teams, they rather hire external than give it to someone who’s already in the house. Has seen this happening multiple times, and trust me, it was not because the internal wasn't suitable to fill in the position. Internal mobility is not encouraged. - Micromanagement is very high. Managers micromanage so hard that instead of helping you they are actually stopping you from doing your work properly. If they trusted their employees and gave them more autonomy and independence, performance would be better. - Role is very difficult to sell in the market. You are not a salesperson, or business development, or talent acquisition, or recruiter. You are a mix of it all, but only developing soft skills of each of them, and not the hard/core skills that would take you somewhere else. So some people may feel stuck. - HR is totally understaffed and has no time to work on employee development or satisfaction, which makes the company extremely reactive. They just react to the pain points after they are already unbearable, instead of investing time to listen to people and preventing issues from happening in the first place, or at least tackle it in the beginning. Same goes for the Talent Acquisition team, those are warriors. - Payment is below the average of the market for Dublin. Same role in different companies is paying up to 10k more sometimes. - Company is HQ in New York, so the best opportunities and offices are there. In Europe, the focus is London, and it feels like Dublin is a renegade office sometimes, with little to no opportunities of development.

Advice to Management

People are what makes a company thrive. Treat your people with more respect, fairness, listen to them, invest time and money in their satisfaction and wellbeing. Give them opportunity to grow, make them want to stay in your company, to build a career there and to give their best. If nothing is done, I know where I can see myself in 3 years, but where does GLG see itself in 3 years?

Good health insurance, and they also offer a pension plan.

24 August 2021

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58 English questions out of 58

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