Panda Express Benefits FAQ

Read what Panda Express employees think about benefits at the company.

If you want to see a full list of benefits and perks at Panda Express listed by categories, head to their Benefits page. From insurance, health and wellness to vacation and more, find out what you could benefit from when working at Panda Express.

All answers shown come directly from Panda Express Reviews and are not edited or altered.

What is health insurance like at Panda Express?

36 English reviews out of 36

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September 7, 2019

Pros

Very good benefits, the best of the best on health insurance, and great opportunity for a career

Cons

It is hard to balance work and family, the more you grow the more time you need to spend at work!

Very good benefits, the best of the best on health insurance, and great opportunity for a career

September 7, 2019

Reviewed by: Anonymous (Anonymous Employee)

October 29, 2020

Pros

Great work environment ,growth opportunities, flexible schedule full time opportunity and health benefits and competitive wages.

Cons

There aren't downsides of working for Panda Express .

Advice to Management

Continue to do a great job.

Great work environment ,growth opportunities, flexible schedule full time opportunity and health benefits and competitive wages.

October 29, 2020

Reviewed by: Cook Express in Walnut, CA (Current Employee)

June 8, 2021

Pros

- Great base pay - Ability to grow quickly within the company if under a manager who believes in you (Managers have the ability to coach, train, teach, as well as enroll you in classes and endorse you as a high potential candidate) - Great and affordable health benefits for associates who work more than 30 hours average a week - Scholarship and learning fund opportunities for Shift Leader/Cook and above - Schedule flexibility for students - Ability to cross train and find the role that best suits your personality and preferences - Associate referral program - Periodic and Quarterly Bonuses - Accrued PTO so more than 1 or 2 weeks PTO a year for Management - When fully staffed a very inspiring and uplifting environment

Cons

- No work life balance- work weeks range from 45 to 70+ hours for Assistant Managers running a store or General Managers - Stressful. Very results and bottom line focused as far as financial goals for sales, labor, and food costs. Often the labor allowance if followed leaves staff frustrated and overstretched leading to high turnover rate. If the labor costs are over in turn is very stressful for Managers in leadership meetings. - Always on call- if you are off and someone calls out, you have to fill the gap. If no one is willing to pick up a shift- you have to. Days off are often filled with phone calls, texts, meetings, trainings. - Difficult to please everyone- easy to burn out. You bend over backwards to impress the MUMs, ACOs, RDOs. You try your best to make sure the associates needs are met and that they feel cared for and inspired while also holding high expectations of them. Your deal with demanding guests and an extraordinary level of service expectations from yourself and your team. It is easy to burn out from people pleasing. - Assistant Managers and General Managers labor is calculated differently, so in order to keep labor costs low managers end up doing front counter, cashier, drive thru, dishes, cooking, prep, sides, as well as deep cleaning on top of managerial duties to save on labor.

Advice to Management

- Evaluate profit margins and labor allowances. Spend time on the front line along side your associates and managers during peak hours, deep cleanings, store visit preparation and see what is really needed. The result is important, but set realistic expectations so the associates and managers do not burn out quickly. - Balance work and life better. Off time should be off time. - Give as many acknowledgements as you give criticisms so associates and managers are inspired instead of tired. Sometimes a genuine and sincere "Thank you" or "Good job" can go a long way. - Instead of saying "What can you do better?" "What can you do differently?" Or "Why is your CP potential so high?" Try saying "How can I help you better achieve our company goals?" "What additional training can I provide you?" - Have all Assistant Managers and General Managers fill out a survey after training- both immediately after passing training and 6 months out. This can help evaluate if the training programs are adequately preparing our leaders to inspire and lead our stores efficiently and with less stress.

Great and affordable health benefits for associates who work more than 30 hours average a week

June 8, 2021

Reviewed by: Assistant Manager (Former Employee)

August 18, 2020

Pros

Good raises, free food, good health insurance, PTO, and flexibility.

Cons

Dealing with rude customers, stressful at times to work quickly, And closing.

Good raises, free food, good health insurance, PTO, and flexibility.

August 18, 2020

Reviewed by: Shift Leader in Willis, TX (Current Employee)

March 1, 2020

Pros

Flexible hours, health insurance coverage if you work over 30 hours a week

Cons

Cleaning at the end of the shift takes long time

Flexible hours, health insurance coverage if you work over 30 hours a week

March 1, 2020

Reviewed by: Customer Service Representative (Former Employee)

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36 English reviews out of 36

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