Petsense FAQ

Pros

Pet adoption events and community events involvement

Cons

upper management too controlling, nepotism

Advice to Management

Better leadership

Pros

Semi-flexible scheduling. You get to see cute dogs and puppies every day.

Cons

Constant stress. Not enough pay. They play favorites and the upper management will only promote their friends, so make sure you start brown nosing when you walk through the door.

Advice to Management

If I thought they’d take it, I would share some.

Pros

Petsense before becoming part of Tractor Supply was an amazing place to work they cared about their employees and was one of the best jobs I ever had

Cons

Petsense after becoming part of Tractor Supply was horrible a total change in culture and leadership with no regard for employees

Advice to Management

Truly follow the culture you speak about put action into your words and become an employer you can trust

Pros

working with the animals and some coworkers

Cons

Where to start. work full time hours but classified part time. applied to assistant manager spot ,was told that they weren't doing it now. upper management are bullies and I don't know how this one market manager even has a job she's so hateful

Advice to Management

Listen to your employees who run the stores day to day because they are the back bone

Pros

New leadership with ability to increase efficiency, service levels and engagement. Competitive wages for hourly team members.

Cons

Some Sr. Leadership do not listen or seem to care about employee opinions or ideas. SM pay remains low inspite of raises across the board for hourly employees.

Advice to Management

Create an environment where employees feel comfortable sharing ideas and providing feedback.

Pros

Nice pay for the job

Cons

Upper management is a joke and will not help you

Advice to Management

Care about the employees that make your company so successful.

Pros

Commission pay - 55% on sales Flexible hours Friendly coworkers Quarterly appreciation rewards

Cons

Pay is variable - busy season vs slow season Upper management is unorganized No room for advancement

Pros

Relationship with pet parents. If a store is properly staffed with over achievers the store manager job is moderately easy. Room for advancement of above mentioned over achievers as there is a lot of turn over and new store openings.

Cons

The pay. Its hard to find the over achievers at the pay rate Petsense has. There's very little payroll hours. They roll out major things like POG changes or whole store price changes, but they were all wrong so we have to redo them . These surveys they push, they are 10 years to late. Most don't care about the survey thing any more. But the T.E.A.M score is part of the managers bonus. I think the CEO is great (Hal Lawton is the CEO of TSC. The CEO listed as Greg Sandfort is incorrect) but trickling down from him is a hot mess.

Advice to Management

More support at store level when corporate messes up. More payroll to achieve this WOW customer service you expect. Work out all the bugs BEFORE you launch new programs and/or changes to the store.

Pros

Relationship with pet parents. If a store is properly staffed with over achievers the store manager job is moderately easy. Room for advancement of above mentioned over achievers as there is a lot of turn over and new store openings.

Cons

The pay. Its hard to find the over achievers at the pay rate Petsense has. There's very little payroll hours. They roll out major things like POG changes or whole store price changes, but they were all wrong so we have to redo them . These surveys they push, they are 10 years to late. Most don't care about the survey thing any more. But the T.E.A.M score is part of the managers bonus. I think the CEO is great (Hal Lawton is the CEO of TSC. The CEO listed as Greg Sandfort is incorrect) but trickling down from him is a hot mess.

Advice to Management

More support at store level when corporate messes up. More payroll to achieve this WOW customer service you expect. Work out all the bugs BEFORE you launch new programs and/or changes to the store.

Pros

Connection between coworkers and customers over love of animals.

Cons

CEO /Top tier management Pay not adequate for experience Tolerate of harressemet Benefits terrible can't afford medical care due to insane deductible

Advice to Management

I am not surprised, after reviewing comments Petsense is still in same place. Most mention CEO and Upper management and Tractor Supply really needs to deep dive into behavioral issues creating hostile work environments on Petsense side. I am now happy with my current job, paid well, and the culture is love and inspiration. Petsense tried to break my spirt and who I am. I am so thankful my journey is going in right direction since leaving Petsense.