Cover image for Smartfren
Logo

Smartfren

Is this your company?

Smartfren

Add a Review

Smartfren FAQ

Have questions about working at Smartfren? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Smartfren.

All answers shown come directly from Smartfren Reviews and are not edited or altered.

33 English questions out of 33

17 February 2022

What is health insurance like at Smartfren?

Pros

Good salary, health benefit, and opportunity to work with different people

Cons

No health insurance, only reimbursement

No health insurance, only reimbursement

17 February 2022

See 4 more answers

17 February 2022

Does Smartfren offer healthcare cash plans?

Pros

Good salary, health benefit, and opportunity to work with different people

Cons

No health insurance, only reimbursement

No health insurance, only reimbursement

17 February 2022

See answer

25 February 2021

Does Smartfren offer unlimited holiday?

Pros

Good Free Time and Work time balance

Cons

Very competitive salary, there is no clarity among employees. All salary depend on category level (golongan)

Good Free Time and Work time balance

25 February 2021

See answer

7 June 2021

What is the retirement plan like at Smartfren?

Pros

- Suitable if you're looking for a laid back working environment, no pressure given - There's always a place for a non-performer in the team or new team will be created for you and you can be the head of it - Good if you're not a risk taker and prefer to say yes to every decision, continue doing this will advance your career - The decision making process is easy, when your supervisor's supervisor's supervisor's agree, then you and your sub-ordinate must agree. As a sub-ordinate continue doing this will retain your career. But Failure to comply will make you a head of a new dept with no value added. Good trades i think. - IT here is very secure that they are limiting any other app other than microsoft windows and office, if you want to use other app required 3 level up at least (don't worry it will be approved, your 3-level up most probably don't know you and don't know what they are doing anyway) - No passion needed to work here, all you need is a motivation to pay your bills and mortgage - good place for retirement - all you have to do is focus on what you're doing and don't have to care if it's beneficial to others - no high level tech skill required as the tech they are using are mostly microsoft office, knowing the formula of SUM, IF, AVG are sufficient, knowing how to make PIVOT table is GOD - Good place to learn Personal Finance, for the following reason If you're planning to resign make sure you have emergency fund at least 1-month to cover your monthly expenses, because they hold up your last paycheck if you're resigning and will be paid on the next cycle after you're officially resign

Cons

- not suitable if you're seeking for challenging and personal growth, because the culture value is "Yes Sir, will do sir" - not for those who are born in the year after 2k - micro manage not because your supervisor know how to do it but because they don't know and they want to make sure you're confused also so they don't look to bad - irrelevant training provided - Pay attention with salary structured offered to you. Focus on Basc Salary and ignore the benefit. Because your increment (if there is) and your THR is based on Basic salary - Complaining to HR will prompted with standard response of "according to company's policy" which turns out not a win-win situation - Everyone hides behind Procedure and play it safe

Advice to Management

no need they won't be hearing anyway

good place for retirement

7 June 2021

See answer

31 October 2020

Does Smartfren offer a wellness program?

Pros

Mixed reviews . Some division has work life balance and some division might be work long hours even on the weekend

Cons

Unclear career path, and so so benefit.

Advice to Management

If U cant inprove ur employee benefits ( healthcare, performance bonus etc), at least give a clear career path to your own employees.

Unclear career path, and so so benefit.

31 October 2020

See answer
  • 1
  • 2
  • 3
  • 4
  • 5

33 English questions out of 33

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Ask for a Raise

Learn How to State Your Case and Earn Your Raise

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

See All Guides