Speech Academy Asia FAQ

All answers shown come directly from Speech Academy Asia Reviews and are not edited or altered.

17 English questions out of 17

September 30, 2020

What are some insights into the strategy or vision at Speech Academy Asia?

Pros

-able to teach kids of all ages, up to 16 years old -freedom to include my own activities to make the class interesting -fixed theme and curriculum each month -workbooks and powerpoint slides already pre-made -duration of class is just right for a class -if done right, kids will learn how to craft speeches and build confidence -kids perform monthly, they will eventually lose any stage fright (in their own ways) -if they are the right students, they'll make you look forward to seeing them every week -if you have many classes a week, you can actually earn a fair bit of money

Cons

Management of the branches I was at -messy communication, and lack of -trial students, new students or make up students suddenly pop up, and only in that moment, I find out I have a new kid in the class -kids of different ages are grouped differently. I'll have a kid in the wrong age group in my class. And it's always a kid that's too young -workbooks and powerpoint slides have multiple spelling and grammar mistakes in them -the workbooks are very wordy with difficult words. Kids around 5 have trouble reading. It's not a reading class, it's a speaking class -trainers point these mistakes out (lack of communication, spelling errors) but literally nothing gets fixed. Lots of empty promises from higher ups. There was action to change things, but only negative ones -because you're under a Freelance contract, you don't receive CPF

Advice to Management

-Communicate with trainers more. Inform them when new students are coming -answer the phone when either trainer or parents call. Answer texts as well. A parent came to me for help because no one was answering her texts -make workbooks less wordy. Especially for the younger kids. Again, it's a speaking class, not a reading class -Fix the errors in the workbooks -some themes and techniques taught in that month don't make sense. Level 2 topics are almost the same as Level 1 -make it a rule that parents have to inform the school a day before if they're not coming. Too many times, I wasted my time and money getting to the school, only to find out the student isn't coming -close a class if it has 2 or less students. Younger kids lose interest very quickly with less people. 1.5hrs is too long for such a small class.

fixed theme and curriculum each month

September 30, 2020

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April 13, 2020

How are senior leaders perceived at Speech Academy Asia?

Pros

The company has restructured over the past 1 year to hire and retain staff who are truly capable and do not play politics. It is not easy for us to deal with the backlash of the clean up because they post untrue reviews here after we have removed them. There is a positive feel in the air and we can now do what we are meant to do without the staff who go around playing politics. The founders have done right to remove those who are not contributing and are leeching the company.

Cons

Due to the clean up, we have a lot of newbies who are highly driven but also not familiar with the jobscopes. Plenty of times training these new comers will take up time for the managers

Advice to Management

Choose very carefully who to keep and not keep those who can talk but cannot deliver

The founders have done right to remove those who are not contributing and are leeching the company.

April 13, 2020

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September 7, 2020

What kind of career opportunities exist at Speech Academy Asia?

Pros

1) Management that is open to feedback When it comes to feedback, the management is always willing to listen to staff feedback and brainstorm on new ways to improve. 2) Helpful and Warm Colleagues Regardless of department and seniority, the current staff here are warm and always ready to help and solve problems together - It has truly been a joy working with them. 3) Opportunity to drive change and develop projects in your department Working closely with the management means that you have the chance to suggest new ideas and projects, which could grow your department and the organisation.

Cons

1) Fast-paced startup culture Changes often happen very quickly, which can be a bit of a culture shock to those who are used to more structured environments.

3) Opportunity to drive change and develop projects in your department

September 7, 2020

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April 23, 2020

How is management perceived at Speech Academy Asia?

Pros

There are few benefits to working with the company unless you count a half-baked attempt at a pantry as one of them.

Cons

Do you - 1: ENJOY wearing multiple different hats that differ from your assigned job scope? 2: LOVE getting micromanaged to the point where you need to tell your boss to back off? 3: WANT to get your pay delayed for up to months and you need to report to TADM or MOM in order to get paid? If you've answered yes to any of the above, then this job is for you. The company management only cares about profit and that's it. There's no room for employee growth, and the only supposed "welfare perks" only and will only go to those who can sell their ridiculously overpriced public speaking course. (Please go to Toastmasters instead for a better curriculum.) Your job title can be anything but ultimately, your job is there to just support the salespeople in pushing and pushing. It does not matter if you have other things on your plate! Your role is to just sell and sell. There is a distinct lack of job boundaries. As you can see from the way the management has tried to salvage their reputation by replying to these posts with "we are a rapidly growing company so there will certainly be random policy changes", they are not doing well. If you join this company, be assured that you will be working multiple roles but just getting paid for that 1 role with 0 appreciation at all for the things that you do. Steer clear of their classes if you can because the salespeople will use deception and lies to make parents buy into their classes and will reply "ok sure no problem" to every concern that you, as a customer have, and leave it like that. The subsequent complaints and angry parents are all borne by the front-line staff, while the bosses protect the salespeople and cackle behind your back and try to shirk all responsibilities. Policy changes aside, they are also very sketchy when it comes to payment and will definitely attempt to shortchange you. The onus is on you, the employee, to ensure that everything is paid correctly because the accounting department is a joke.

Advice to Management

Please appreciate the good people that you've let go because you were all too shortsighted and profit-driven,

As you can see from the way the management has tried to salvage their reputation by replying to these posts with "we are a rapidly growing company so there will certainly be random policy changes", they are not doing well.

April 23, 2020

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December 31, 2019

Are employees at Speech Academy Asia generally happy and/or satisfied?

Pros

Can go buy snacks and bubble tea during work hours. Work starts in afternoon but ends at night. Have to work on both weekends as well. Hired for one role but in actual need to perform 6 other roles on top of your own.

Cons

The "captains" of the ship only care about money and created a team of puppets as their management team The "captains" also practise bias and taking of sides openly, if you belong to the sales team or someone who can make consistent profits for the company, even if you made mistakes the bosses will help side with you and join in the blame game to another person to take the "bomb" All those positive jobstreet and glassdoor reviews? They are the ones who asked the staffs to write for them so that the company don't look so bad. It is all about knowing how to "arrow" and "deflecting arrows" if you are working in this company. There is no proper SOP or process flow at all. Even if there is, no one bothers to enforce and the ones who set those rules in the first place doesn't even bother to work along with the process flows or procedures as well even if there is. Place is dirty and no one bothers to clean the place, there is no cleaner as well. If not enough teachers to teach, you have to become the teacher and teach the lessons?? Salary payout always late never early or on time! My salary was delayed twice during my 2 & a half months of work there! The 1st delay was for my first month of salary because she can just go on leave without finishing her responsibilities? And no one bothers to do anything just keep dragging time by giving replies such as "you will get your salary tomorrow" every day until no more excuses then they will tell you "why not you just check with the person in charge of giving out salary yourself"? The 2nd delay was for my final salary, by MOM law I should get my final salary on my last day of work. But me being aware of their regular salary delay pattern, went to enquire one week before my last day of work and I was told that I will receive my final salary one week after my last day?? I informed them that MOM regulations stated I should get my final salary on my last day of work but they just don't bother?? Ok, fine. I agreed but with doubts that they will drag even further so I decided to check again nearing to the date of payment, and guess what? They asked me "who are you?" and hang up my call??? And they even have the cheek to want to try and drag my salary till the end of month? My last day is on the 15th and they want to give my final salary on the 31st?? In the end I went MOM and I straight away got my salary.

Advice to Management

Want to always do things your way? Don't be in Singapore, where rules and regulations must be respected and adhered to, Go China where only money and status talks but then for your calibre, you are not even worthy to work as a servant in China so stop wasting your father money just close down the business.

It is all about knowing how to "arrow" and "deflecting arrows" if you are working in this company.

December 31, 2019

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17 English questions out of 17