Zalora FAQ

All answers shown come directly from Zalora Reviews and are not edited or altered.

29 English questions out of 29

August 6, 2020

What is health insurance like at Zalora?

Pros

- Place to grow - independency at work - Focus on employee quality more than qualifications

Cons

- Can offer more comprehensive medical insurance benefit

Advice to Management

Finds ways to connect the upper management with all staff to increase staff engagement and internal communication, this could help with the high turnover rate, loyalty and morale of different teams.

Can offer more comprehensive medical insurance benefit

August 6, 2020

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July 15, 2020

Does Zalora offer dental insurance?

Pros

- Great stepping stone into the E-comm industry for fresh entrants due to steep learning curve - Turnover rate has dropped significantly due to much better management (bosses) within the commercial and buying team, work culture & teamwork has improved as well - Good for people who wants to learn more about tech & data side of things, Zalora is driven more by data than fashion trends. - Zalora has proven to be very adaptable and flexible during difficult times like Covid-19 (credits to management, and follow through by the entire company) - Internal communications has improved since Gunjan joined as CEO - Generous with annual leave days - Vibrant and open work culture (more westernized as compared to Lazada, Shopee etc)

Cons

- The industry itself is very fast-paced, and Zalora is still a relatively young company that is still going through many changes internally and externally. Being adaptable to the constant changes and finding your own structure in a less structured environment is key to survive in Zalora - Remuneration isn't high as compared to other e-comm companies (have to manage expectations since retail/fashion is still Zalora's main business) - Buying team wears many multiple hats and can be overwhelmed with too many roles to play (limited resources and manpower to help buyers in admin and operational tasks - such as buying assistants/buying admin) - Cross-function teamwork needs alot more improvement - Company cuts down on some essential resources that has to be given for employees to do their work well (e.g. data resources access were downgraded/cut) - No dental benefits

Advice to Management

- Retaining and helping talented and capable employees grow and progress - Helping middle-management to be able to lead well on the ground, giving them enough time and resources to do so - Buyers should be mainly focusing on buying and trading strategies, but in Zalora, buyers are made to wear too many hats that actual 'buying and trading strategizing' becomes only a very small part of what we are actually hired to do!

No dental benefits

July 15, 2020

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March 19, 2020

Does Zalora offer employee discounts?

Pros

Good people, fun and discount

Cons

Lack of true guidlelines of management

Good people, fun and discount

March 19, 2020

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December 7, 2019

How are the career development opportunities at Zalora?

Pros

Good working environment, good manager and clear career path

Cons

Only one project on maintaining the app

Good working environment, good manager and clear career path

December 7, 2019

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June 24, 2020

What kind of career opportunities exist at Zalora?

Pros

Good opportunity to grow, and lot of room to learn

Cons

Benefit not competitive with other players

Good opportunity to grow, and lot of room to learn

June 24, 2020

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29 English questions out of 29