Zoho FAQ

Have questions about working at Zoho? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Zoho.

All answers shown come directly from Zoho Reviews and are not edited or altered.

52 English questions out of 52

January 2, 2019

Does Zoho offer massages?

Pros

Free food, flexible timings, shuttles and cabs, lots of other employee perks

Cons

Language gap. My team only communicates in Tamil most of the time. It's little hard for a non-tamil speaking person.

Advice to Management

Please make it mandatory for all team meetings to take place in common language i.e., English.

Free food, flexible timings, shuttles and cabs, lots of other employee perks

January 2, 2019

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April 26, 2021

Does Zoho offer life insurance?

Pros

1. Hassle-free remote work 2. Supportive team 3. Awesome insurance policy where you can include self + spouse + kids + parents or in-laws 4.

Cons

1. You own your growth. If you want to grow, you have to take the steps.

Advice to Management

Keep doing the wonderful work.

3. Awesome insurance policy where you can include self + spouse + kids + parents or in

April 26, 2021

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July 11, 2020

Does Zoho offer a wellness program?

Pros

Zoho benefits and perks , including insurance benefits, retirement benefits and vacation policy.

Cons

I worked at Zoho full time for more than year..... amazing work environment.

Advice to Management

Very nice

Zoho benefits and perks , including insurance benefits, retirement benefits and vacation policy.

July 11, 2020

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March 1, 2019

Does Zoho offer malpractice insurance?

Pros

Autonomy - minimal guidelines, allowing you to work how you want and not be micromanaged so long as you get the job done. [changing] Food - daily catered lunches, tons of drinks and snacks. Running on all of own products - helps you feel confident in what you're selling/a part of. Community/Culture - fairly close-knit team (even in India), almost everyone is approachable and there as a resource. Austin office does at least quarterly outings and activities. Visitors from/trips to India. Supplies - given a computer, phone, and just about whatever other tools you feel will make you successful. Benefits - awesome insurance and unlimited time off in moderation (kind of a con around holidays since everyone wants it). Products - still have plenty of things to iron out but have come a long, long way and at the end of the day, Zoho truly is a unique offering. Leadership - brilliant CEO (which is crucial in a private company), executives, and even lower management. They pretty much all want you to succeed and have best intentions. Growth - with so many applications and with such rapid growth, the future is bright for the company and new roles/ideas are constantly being thrown around. The down side is that most either haven't yet come into fruition or aren't available to those not in a more senior position.

Cons

Lack of structure - frequent sales process changes (major and minor), disjointed communication (changes come from all different directions/departments and can often contradict each other), which leads to lack of uniformity (not everyone is held to the same standards). Lack of target market - while the products are quite customizable and have different editions, the approach is still one size fits all (unless of course there's absolutely no way to MAKE it work). Training - changes with pretty much every new group of hires and is done on the fly. Heavily product focused (just like the company). Culture/Goal shift - company is at a point of more rapid growth/change internally and externally across all departments and so a lot of management, process, and effort changes. Basically a huge shift to a largely "New Zoho". Something that's inevitable but in my opinion, could be executed/handled with a bit more grace. Pro if you like it, con if you don't.

Advice to Management

More metrics and data could (and should) be tracked/utilized more efficiently, effectively, and consistently. With that, longer term solutions, trends, and processes (rather than band-aids) can be put in place internally helping to more accurately gauge success and what people are doing. PLEASE get more SALES training for the SALES team. Especially when Zoho is so unique and is hiring people with little (or no) sales experience. There's a reason why the people with a lot of prior sales experience crush it...and those without it do not. Obviously with rapid growth, there comes a lot of changes and resources may be strapped thin. That being said, don't get lost in the ambitious goals and your superstar performers at the expense of the rest of your team.

awesome insurance and unlimited time off in moderation (kind of a con around holidays since everyone wants it).

March 1, 2019

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December 24, 2020

Does Zoho assist with or provide childcare?

Pros

Food, benefits, transparency, learning, work-life balance

Cons

Some teams could be horrible

Food, benefits, transparency, learning, work

December 24, 2020

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52 English questions out of 52

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