Interviewed with department manager and 3 team members. They were all friendly and seemed easy-going. Each team member asked a few questions, followed by the manager. Most of the questions were typical, like "Where do you see yourself in 5 years?" I was also asked "How would you handle a persistent customer?" and whether I had social media experience. Overall, I thought it went very well, and I was positive about the experience. Unfortunately, I never heard anything back from anyone. I even tried following up with the in-house recruiter, but she never returned my call. It would have been considerate for someone to at least let me know that I had not been selected.