I applied online. The process took 4 days. I interviewed at AmTrust (Cleveland, OH) in Aug 2020
Interview
Technical review for aptitude was not very deep. Focus was on ServiceNow, documentation, and follow up. There were multiple interviewers, was able to meet who I would eventually report to, as well as who they reported to. A tour of the facility was also conducted.
Interview questions [1]
Question 1
How do you handle QA test results? How do you begin to triage an issue?