Applied online. Received an e-mail a couple of weeks later saying they were interested in me after seeing my resume and wanted 3 specific times I would be available for a phone interview with an Operations Manager. A few days after I replied I received an e-mail stating the time I would be receiving a call and to confirm. I received the call right on time and the interview lasted around 30-40 minutes but I had lots of questions after the actual interview was complete. Standard situational questions. Interview went well needless to say and a few more days later I received an e-mail stating I had been selected for an in person interview. The e-mail contained some instructions for what to do and not to do at the facility and what not to bring with you. Do not bring your cell phone with you to even check in at the front desk, it will count against you if you do. Also attached to the e-mail were some case study questions to be answered and sent back to the recruiter. Again, confirmation was requested in the e-mail, be sure to do so ASAP. The recruiters are very friendly and are there to help you with any questions you might have. But, honestly, they don't have a lot of knowledge on what happens at the facility. The in person interview lasts 5 hours and you will be interviewed by five people and have a 30 min tour of the facility you are interviewing at, Some people might actually come in from out of state and your travel expenses will be comped. I live 30 min away from the facility so I had no real expenses for travel. It was an extensive interview process to say the least. Most interviews I've been in or given last 45 minutes to maybe 1.5 hours. Don't be fooled by the whole "we are in innovative company and want innovative people" slogan. Its not true, they want people who follow the established process, keep their heads down and do their job. After you have been there for a year or more, THEN you can say something about the process. See, I came from in industry that is always improving, so I have a trained eye for where things can improve. I made the mistake of mentioning a couple of ways they could improve just by what I saw during the tour and they didn't like that very much. If you want the job, love what you see. During the interviews make sure you stick to the point, don't get caught up in your story, keep your answers detailed but as short as possible and use the STAR format. They love that. The Math question is given to you before the interviews and you have 15 minutes to "solve" the problem. There is an answer, don't be afraid to get into decimals like .5 or .75 if you can. You are given a calculator and its not that hard, not easy but certainly not hard either. I signed a non disclosure so I can't specify the rate problem but I will tell you that it is available on this site, at least the problem I received. One of the interviewers will go over the math problem with you and after you explain your thoughts and how you came to your conclusion they will throw a curve ball at you. Again, its not hard or easy but if you think aloud and consider all the implications you will do well. They are looking for professional people not excited, promoter style friendly people. They want serious, not stuffy but on point people who will get the job done. Keep a straight face, don't make jokes, be positive but not excited and you'll get the offer. I misunderstood my audience, thinking they were looking for creative people who are innovators and passionate about their job. They may want passion but not the "marketing" kind of creativity and passion. They aren't about sales per say at the distribution centers, at least that's the feeling I got, its not their job to sell but to perform. I'm all about sales, w/o sales there is no reason to have a DC... To them, its the web designers job to sell and theirs to get the product to the customer. I definitely agree with getting the job done efficiently and they do a great job, I think they would do much better if they had some sales minded people in their DC, but its their company vision not mine. I did get an offer, but after the experience I had, with the answers I got to my questions I decided to look elsewhere. If you take the job be prepared to work lots of hours for not lots of pay. Its not until you get to the Senior Operations Manager level that the real fun begins and you can think of ways to improve the company and process. Till then, shut up and do your JOB! Seriously, this is of course my opinion on what I saw and heard, it may be different after all. The interview took place on a Thursday afternoon and I received the offer request by e-mail on Monday but never had the offer conversation.