The process took 4 weeks. I interviewed at Amtrak in Jan 2016
Interview
I applied online, took the Culture Fit Assessment, two days later was contacted by email inviting me to an orientation for the following week. Attended the orientation with about 10 others. Few hours following that I received a phone call from the recruiter/talent acquisition mgr. with an invitation for the interview for the upcoming week. I attended the interview and was kindly greeted by someone at the station, escorted upstairs and was interviewed by a panel of 3 people. The overall experience was just as I expected, I prepared with many possible question/scenarios. They all took turns asking 8 questions in total. I was advised before the start of the interview that they were interviewing for the rest of the week and that I would hear back by the end of next week.
Interview questions [2]
Question 1
Tell me about a time you worked on a group project and someone wasn't pulling their weight?
I applied through a recruiter. I interviewed at Amtrak (Washington, DC) in Jul 2020
Interview
Very laid back and professional no stress. Interview were very professional and relaxing environment . Met with hiring manager and two supervisors. Give lots of information about the jobs and the train route.
I applied online. The process took 3 weeks. I interviewed at Amtrak (Washington, DC) in May 2019
Interview
I applied online and was later contacted to take a customer service aptitude test, which then led to an invitation for a physical test at a local clinic. About a week later, I was invited for an interview which consisted almost exclusively of behavioral based questions.
Interview questions [1]
Question 1
Have you ever had to bend the rules in order to more effectively resolve an issue?