I got a phone call after applying online inviting me in for an interview. I was asked some questions over the phone which got half of the interview questions done in advance. At the start of my interview I was led around the shop and asked to point out anything that I thought was wrong or out of place (to test my attention to detail). I was asked what I would do to change the things that I had pointed out. I also completed a role play exercise where a member of staff pretended to be a customer flicking through a catalogue unsure of what gift to buy their son and I was left to respond to the situation how I saw fit whilst being assessed by another member of staff. I was then led off into an office where I was asked questions and the staff member wrote down my answers. During my time there I spoke to various members of staff and they all seemed really nice and friendly and supportive of each other. I got the impression it is a nice place to work.
Interview questions [1]
Question 1
If you were to write an advertisement for this position, what would it include?
The Argos interview was structured and professional, with competency-based questions and a clear focus on customer service. The interviewer was friendly and calm, making the process feel fair, organised, supportive. Overall it was a standard retail interview about experience and availability
Interview questions [1]
Question 1
Experience (if I had relevant past experience in retail/sales)
I applied online. I interviewed at Argos (Birmingham, England)
Interview
Group assessment to begin with about stakeholders then based on that assessment you get an interview, 5 minutes after. Interview was basic questions such as prior experiences, worked in a team before
Smooth interview process, single round following application.
Basic motivational questions and questions on prior experience and relevant skills.
Tour of the store to follow and then offer call a few days later
