I applied online. The process took 2 weeks. I interviewed at Arrive Logistics (Chicago, IL) in Mar 2025
Interview
I had a phone call interview that was 30 mins where all of the job details were discussed and the interviewer asked questions about my professional background. Then I was called in for an in person interview where I shadowed someone in the same role and had a detailed conversation with the manager. The whole process was direct and efficient. I was able to get a great insight on what the role requires and how the training is conducted.
Interview questions [1]
Question 1
How did you deal with a difficult situation? How do you multitask efficiently?
I applied online. The process took 2 weeks. I interviewed at Arrive Logistics (Austin, TX) in Feb 2025
Interview
The interview process was an awesome experience. They gave me a tour and let me shadow someone with the role I was applying to. This allowed me to see what a day looks like for a customer success associate. Afterwards, I was interviewed by two customer success managers. This interview gave me insight on the role expectations and company culture.
Interview questions [1]
Question 1
Tell me about a time you had to tell a customer difficult information?
I applied online. The process took 4 weeks. I interviewed at Arrive Logistics (Austin, TX)
Interview
I got a tour of the office and then shadowed with another CSA and then had a one on one interview. I really enjoyed the experience and felt very comfortable with everyone.
