Interview Experience: The interview itself went really well and felt positive, but the shadowing experience afterward raised concerns. During shadowing, I was left alone at the front desk without guidance, which did not feel appropriate for a candidate observing the role. The tone from the interviewer also felt noticeably different from the interview, much colder and less supportive.
Communication: I was told I would hear back within a week, but several weeks passed without any follow-up or update.
Compensation & Schedule: The role involved long workdays, occasional Saturdays, and very limited PTO (no more than 40 hours per year).
Interview questions [1]
Question 1
Strengths, Weaknesses, Dealing with difficult patients and resolutions, Where do I see myself in 5 years, etc.
Had an interview with the office manager, doctor and regional manager. The office was new so it was only one interview about 30 mins long. Standard interview questions, the office manager at the time was disorganized and again, the office was completely new so they were still getting started.
I applied online. I interviewed at Aspen Dental (Brookhaven, NY) in Dec 2025
Interview
Interview Experience: The interview itself went really well and felt positive, but the shadowing experience afterward raised concerns. During shadowing, I was left alone at the front desk without guidance, which did not feel appropriate for a candidate observing the role. The tone from the interviewer also felt noticeably different from the interview, much colder and less supportive.
Communication: I was told I would hear back within a week, but several weeks passed without any follow-up or update, even though I tried calling and left a voicemail requesting an update.
Compensation & Schedule: The role involved long workdays, occasional Saturdays, and very limited PTO (approximately one week per year for new hires), which may not suit everyone.
Interview questions [1]
Question 1
Strenghts, Weaknesses, Tell me a time you had to deal with a difficult patient, etc.