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      B&M Retail

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      Related searches: B&M Retail reviews | B&M Retail jobs | B&M Retail salaries | B&M Retail benefits
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      Customer Service Assistant Interview

      17 Sept 2018
      Anonymous interview candidate
      Ballymena, Northern Ireland
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at B&M Retail (Ballymena, Northern Ireland) in Aug 2018

      Interview

      Had an interview on the 20th August 2018 for a part-time customer assistant role. Before I was invited into the interview room, I was given a sheet of potential questions by the interviewer and had a few minutes to prepare my answers. The interview took place in a small office room. I was interviewed by one person whilst the other took notes. It was quite informal and staff were friendly and welcoming. There were no shop floor activities, just interview questions. Unfortunately due to nerves, I did not give my best answers and in hindsight the questions asked were actually quite easy compared to other retail job interviews! My advice is to take time to prepare a few answers, dress casual smart, tidy & clean, be friendly and try not to let nerves stop you from giving a good interview. I could have kicked myself afterwards as I knew I hadn't given my 100%.

      Interview questions [6]

      Question 1

      Tell us a bit about yourself?
      1 Answer

      Question 2

      What does good customer service mean to you?
      Answer question

      Question 3

      Hobbies/clubs or interests?
      Answer question

      Question 4

      Give us an example of when you have had to work within a team?
      Answer question

      Question 5

      What do you know about B&M?
      Answer question

      Question 6

      Why B&M?
      Answer question
      1

      Other Customer Service Assistant interview reviews for B&M Retail

      Customer Service Assistant Interview

      21 Oct 2025
      Anonymous interview candidate
      Speke, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at B&M Retail (Speke, England) in Apr 2024

      Interview

      Quick, tell me about yourself question. Competitive questions Tell me why you want to work here What do you do in your spare time How would you describe yourself Tell me about the time you were honest

      Interview questions [1]

      Question 1

      Tell me about yourself and your experience
      Answer question

      Customer Service Assistant Interview

      1 Jul 2024
      Anonymous employee
      London, England
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at B&M Retail (London, England) in Feb 2024

      Interview

      Quick and straightforward. They didn't make it like other interviews where you would have to "state five things you would describe yourself" or ask you "why do you want to this job". They know that you're just applying because you need a job.

      Interview questions [1]

      Question 1

      If I'm okay with working on the weekends. (You have to at least once.)
      1 Answer

      Customer Service Assistant Interview

      28 Oct 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at B&M Retail

      Interview

      The interview process was really easy. Just a few questions and i got the job next day. The role was for customer service assistant temporary. There was around 5 simple questions.

      Interview questions [1]

      Question 1

      What is customer service? Time when u worked as a team?
      Answer question
      1

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