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      BMO Financial Group

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      Customer Service Representative Interview

      2 Oct 2014
      Anonymous interview candidate
      No offer

      Application

      I interviewed at BMO Financial Group

      Interview

      We would like you to participate in a digital interview. Digital interviews use the latest technology to facilitate the interview process. It will take approximately 20 minutes to complete. This process allows us to share your completed interview to multiple BMO recruiters to help expedite our review process and respect your valuable time. In this recorded digital interview, you will be asked a few questions so that we can get to know you better. After you finish, we will review your responses and contact you if we’d like to proceed with your candidacy. We would appreciate it if you could please complete this within 2 days of receiving this message.

      Interview questions [1]

      Question 1

      In order to participate, you will need a webcam with a microphone and a computer with high-speed internet access. We highly recommend that you run the connection test portion of your setup process ahead of time to ensure that your location has an appropriate connection.
      Answer question

      Other Customer Service Representative interview reviews for BMO Financial Group

      Customer Service Representative (CSR) Interview

      1 Jun 2026
      Anonymous employee
      London, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at BMO Financial Group (London, ON)

      Interview

      Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.

      Interview questions [1]

      Question 1

      Tell me about yourself. What made you want to apply.
      Answer question

      Customer Service Representative Interview

      13 May 2026
      Anonymous interview candidate
      Thornhill, ON
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at BMO Financial Group (Thornhill, ON)

      Interview

      Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)

      Customer Service Representative Interview

      1 Apr 2026
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at BMO Financial Group (Toronto, ON)

      Interview

      virtual 10 question self interview ranging with the typical STAR method questions. never heard back after the virtual self interiew, did not like that sort of interview style. would prefer a live interview with an actual interviewer

      Interview questions [1]

      Question 1

      tell me about a time you had a difficult customer
      Answer question

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