I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Edmonton, AB) in Jan 2013
Interview
there are three sets of interviews: video interview/ telephone interview/face to face interview
telephone interview basically asks some behavior questions
face to face interview asks behavior and scenario questions: tell us about yourself, your customer service experience and sales experience, how to deal with difficult customer, do you have any balance till experience
Interview questions [1]
Question 1
You need to prepare several examples. Such as: good sales experience/difficult customer experience
Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.
Interview questions [1]
Question 1
Tell me about yourself. What made you want to apply.
I interviewed at BMO Financial Group (Thornhill, ON)
Interview
Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)
1-on-1 with assistant branch manager. Why do you want to work at a bank? Behaviour questions, like what would you do if you made a mistake. Tests your language abilites like Chinese.
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