I applied online. The process took 2 weeks. I interviewed at Blackbaud (Toronto, ON) in May 2021
Interview
Initial phone interview was quick and easy. Then I was called back for a 2nd 90 min interview it was challenging but not hard. As long as you were honest about your experience it just takes time and thought. When they ask for examples be specific. Then afterwards they asked for an example of how to handle a tech support question and to draft a sample email response. There was also a typing test.
Interview questions [1]
Question 1
give an example of when you had to ask for help with a situation that you couldn't handle on your own. what was the resolution
I had an automated interview, with recorded answers. This was followed by a phone interview - it seemed sort of thrown together as the interviewer wasnt prepared. Then a emailed activity. Follow-up was promised but never came.
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I applied online. I interviewed at Blackbaud (Charlotte, NC) in Sept 2022
Interview
Went through the online vetting process first, answering video recorded questions. There were about 10 questions, with about 3 minutes each to answer, and some example questions were given beforehand. Felt I was able to prepare well for them ahead of time.
Interview questions [1]
Question 1
What are aspects of your current role that would translate to this new role?
