I received a request for a phone interview less than a week after submitting my resume and cover letter. The phone interview went very well, the human resources manager was very friendly and engaging and I did not receive any very difficult or surprising questions. A few hours after the phone interview, I was emailed a request to come in for an in-person interview. A date was arranged and I came in for the in-person interview where I met with 6-7 people (in 2 teams of 3, and 1 job shadow). Everyone was very approachable and asked reasonable questions. When it came time for me to ask my questions, they gave very thoughtful and in-depth answers. The next morning I sent out thank-you emails to everyone I had met with and received an offer within a few hours. Overall, it was a very refreshing and positive experience.