ChoicePoint interview questions

Went through a phone interview followed by 2-3 face to face interviews. F2F interviews were with a couple of architects followed by one with a PM. I had stated from the beginning that I did not have any experience with EJBs. After doing fairly well at the interviews, they decided to pass on my candidature citing lack to EJB experience.

The position entailed supervision of 6 customer service reps, who were responsible for answering telephone calls and e-mails from our clients. These clients usually had questions about the status of their reports. The management team was looking for someone who had customer service skills and who could also lead a team. There was a phone interview as well as a panel discussion about two weeks later.