I applied in-person. The process took 2 weeks. I interviewed at Coach in Feb 2012
Interview
The interview process was simple enough. The retail workers complete a paper application which is picked up in one of the full price retail stores. I took the application home with me completed it and returned it to the store.
I was contacted within a week for a joint interview- this interview was with two store managers and two other applicants. It was role play of several scenarios we would encounter while you would be on floor selling. It was a good way to see how well you can think on your feet and if you know how to engage in conversation with complete strangers.
The next step consisted of a half hour phone interview with the district manager which took place several days later. I was contacted several hours after the interview with the DM by the store manager and an hour of employment was made and I accepted.
Interview questions [1]
Question 1
I did not really have any questions that I found to be difficult or unexpected.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
I applied through a staffing agency. The process took 1 week. I interviewed at Coach (Singapore)
Interview
Pretty easy and standard questions which were not very tough. They wanted to see my the personality and attitude towards work. Overall it was a good interview and they were very nice and polite.
