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      CompuCom

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      Help Desk Support Technician I Interview

      22 May 2014
      Anonymous employee
      Dallas, TX

      Other Help Desk Support Technician I interview reviews for CompuCom

      Help Desk Support Technician I Interview

      11 Nov 2015
      Anonymous employee
      Bentonville, AR
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 2 days. I interviewed at CompuCom (Dallas, TX) in Jul 2013

      Interview

      The interview was incredibly easy. I went in on a thursday night around 7:00 PM and was met with two stereotypical "gamer" looking guys in jeans and t-shirts which put me at ease though I felt a little over-dressed. Really though, the interview consisted of being asked why I wanted to work there, what I had done in the past, some superficial flipping through my resume, and some small talk. After that I was asked if I knew what ping was which I somehow impressed them by explaining more "than most of the candidates [they] had spoken to" (how is that possible for something like ping?) Then they had me role play tech support with them being the client...they said their laptop wouldn't connect to wi-fi...I asked them if the hardware switch was on, they told me I was hired. The job, just like the interview is very simple and straightforward, you may want to consider if this is a position you really want to take or even a company you really want to work for if you're above entry level. If you are entry level on the other hand, don't take that as a slap to them, this is a great place to get started out and learn the ropes.

      Interview questions [1]

      Question 1

      Personal questions about hobbies etc. I may have been overthinking it but I felt like they were trying to figure something out about me.
      1 Answer
      2
      Easy interview

      Application

      I applied through a recruiter. I interviewed at CompuCom (Bentonville, AR)

      Interview

      Over the phone interview because I have recently worked for the company. There were plenty of questions regarding how well I would act under pressure. And how would I handle my self over the phone.

      Interview questions [1]

      Question 1

      How would I benefit the company
      2 Answers
      5

      Help Desk Support Technician I Interview

      26 Aug 2015
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at CompuCom

      Interview

      Basic knowledge of IT and customer service, okay with a background check, why I wanted to work for the company and if I have knowledge of win7, xp and other OS. Did I ever used migration tools and was I okay lifting over 50lbs.

      Interview questions [1]

      Question 1

      How to use a ticketing system
      Answer question
      9

      Help Desk Support Technician I Interview

      11 Oct 2014
      Anonymous employee
      Accepted offer
      Average interview

      Application

      I applied online. I interviewed at CompuCom

      Interview

      Only interviewed by one manager and it lasted for a half hour. He asked me questions about my knowledge of my job description.There is really nothing much else to say.

      Interview questions [1]

      Question 1

      None, pretty standard.
      Answer question