I applied online. The process took 4 weeks. I interviewed at Cox Communications (Atlanta, GA) in Sept 2015
Interview
The first 2 rounds of interviews were by telephone. The questions weren't terribly difficult but be prepared to answer questions in the STAR format. There weren't any very difficult questions as long as you prepare some anecdotes for some of the potential questions they might ask. The third round of interviews takes place in person and is a day-long process including a panel and writing sample.
Interview questions [1]
Question 1
Tell us a story about a time that you provided great customer service or provided a positive experience to a customer.
The people who interviewed me were awesome and very engaging. They asked questions but followed up with responses that were personal to your experience. There was an in person round and than a follow up round with just one interviewer each time.
Interview questions [1]
Question 1
When have you worked with someone from a different background than you?
I applied through an employee referral. The process took 2 months. I interviewed at Cox Communications (Atlanta, GA) in Feb 2022
Interview
Very long process. 1 30 min interview, then the final round is 3.5 hours with 2 1:1 interviews and one group interview. Everyone was kind and encouraging. However, they dragged the process for over a month long. Too long to find out if you got the job or not.
Interview questions [1]
Question 1
Name a time where you had to set a certain goal and how did you achieve it?
