I applied online. I interviewed at Currys (Santry) in Mar 2013
Interview
Competency based with some tech questions. Tell me about your favorite technology. What you know about Carphone Warehouse. Standard questions. Interview took 40 mins and was enjoyable. The guy was fair and wanted to know me as a person and not just box ticking. Handed me my CV to talk through, rather than trying to catch me out like normal ones. Got a call on time as agreed and they were excited when offering.
Interview questions [1]
Question 1
Tell me a time you dealt with a customer issue and how you resolved?
I was asked general questions about my work experience, communication skills, and availability. After I had to demonstrate my sales skills by pretending to sell a TV to the person interviewing me. The process wasn't too difficult and the interview was very relaxed.
First initial phone call, standard interview where they asked questions on motivations
then second interview role-playing of a selling of a television, then once again motivational questions asked again but it was easier
Interview was not too difficult, mainly behavior questions. They might give you a scenario and you have to tell them what you would in that scenario and rank your actions.