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      Edward Jones

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      Service Specialist II Interview

      20 Oct 2011
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 months. I interviewed at Edward Jones in Oct 2011

      Interview

      I applied online, got an interview with a home office recruiter on the phone with a lot of resume and experience questions, then got an interview with a service recruiter on the phone asking behavioral questions and situational questions, now I have an interview with a hiring manager on the phone this week.

      Interview questions [1]

      Question 1

      Describe a time where you had to deal with an angry customer.
      Answer question

      Other Service Specialist II interview reviews for Edward Jones

      Service Specialist II Interview

      22 Jun 2018
      Anonymous interview candidate
      Saint Louis, MO
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Edward Jones (Saint Louis, MO) in May 2018

      Interview

      It was the normal behavioral interview questions, person was very nice and easy to talk to. When answering these types of questions be VERY, VERY detailed in your answer and give examples.

      Interview questions [1]

      Question 1

      Describe a specific problem you solved for your employer Or Team? How did you approach the problem? What role others play? What was the outcome?
      Answer question

      Service Specialist II Interview

      26 Oct 2014
      Anonymous employee
      Saint Louis, MO
      Accepted offer
      Negative experience

      Application

      I applied through a staffing agency. I interviewed at Edward Jones (Saint Louis, MO) in Jul 2013

      Interview

      Takes months - way too long. They may wait too long to get who they want, and employees are likely to get tired of waiting and go other places.

      Interview questions [1]

      Question 1

      What is biggest weakness.
      Answer question

      Service Specialist II Interview

      18 Jul 2016
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 5 days. I interviewed at Edward Jones (Tempe, AZ) in Mar 2012

      Interview

      It was pretty straight forward with behavioral based questioning. Be prepared to give situations and have questions ready for the interviewer. Do a little research on the firm to be prepared for questions on why you want to work here.

      Interview questions [1]

      Question 1

      Why are you a good fit
      Answer question
      1

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