I applied online. The process took 1 day. I interviewed at Equinox (Vancouver, BC) in Sept 2016
Interview
My Interviewer talked about herself for the entire interview. She said she wanted to pay me minimum wage to work as a front-desk associate, but she told me the clients are paying big money to get a membership? She told me I'd need to have a 2nd and 3rd job on top of the front-desk job. It was a long interview....about 45 minutes. She bragged about what she's done, who she is, etc, etc. I left there with a bad taste in my mouth. I figure if I ever become a multi-million, I'll never step foot into an Equinox.
Interview questions [1]
Question 1
What's one time you had an angry customer and how did you deal with it.
Quick on the phone screen then one in-person interview. The phone screen was asking about who you are, interest and baseline experience. In person is more about what you would be a good fit, interest within the industry, and scheduling.
It was a straightforward, single interview with the manager. Nothing hard just the basic interview questions and questions about your past experience in customer service. It was easy and not threatening
The interview process felt like a conversation, yes it is important to talk about professional skills but I liked that they also focused on you as a person in the process.