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      Gap

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      Top companies for "Compensation and Benefits" near you

      avatar
      Cave Shepherd
      3.6★Compensation and benefits

      Customer Service (CSR) Interview

      20 Jan 2025
      Anonymous interview candidate
      Greenville, TX

      Other Customer Service (CSR) interview reviews for Gap

      Customer Service Representative Interview

      6 Oct 2025
      Anonymous employee
      Truro, NS
      Accepted offer
      Declined offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Gap (Greenville, TX) in Jan 2025

      Interview

      It went well, lots of questions but followed up to be very informative on thier end. They were well prepared and didn't feel bothered to take time and answer all my concerns.

      Interview questions [1]

      Question 1

      Previous experience and hours available
      Answer question
      Positive experience
      Easy interview

      Application

      I interviewed at Gap (Truro, NS)

      Interview

      It was a very easy process. Mine was a group interview with a few questions about experience and situational hypothetical scenarios. Only 1 interview and was hired the same day.

      Interview questions [1]

      Question 1

      What would you do if you had a customer who was upset with you
      1 Answer

      Customer Service Representative Interview

      12 Jan 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Gap

      Interview

      Easy interview seem to care about emotional intelligence and people skills, behavioral questions for most of the interview. They were friendly and easy to work with, and got offer very quickly after

      Interview questions [1]

      Question 1

      Tell me about a time you’ve worked with a challenging customer
      Answer question