H2 Concepts Customer Service Representative Interview Questions | Glassdoor.sg

H2 Concepts Customer Service Representative Interview Questions

Interviews at H2 Concepts

13 Interview Reviews

Experience

Experience
39%
23%
38%

Getting an Interview

Getting an Interview
67%
17%
8%
8

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy

 

Customer Service Representative Interview

Anonymous Interview Candidate in Toronto, ON (Canada)
No Offer
Negative Experience
Easy Interview

Application

I applied through a staffing agency. I interviewed at H2 Concepts (Toronto, ON (Canada)) in May 2018.

Interview

Office looked very illegitimate. A paper poster on door which identified it. Ten min wait time. Five minute interview. Their Job description markets something else.. Then u are told it is a commission based job of selling credit cards at supermarkets.

Interview Questions

Other Interview Reviews for H2 Concepts

  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Interview

    Initial call from HR-- confirming that I can commute to downtown Toronto. FT/pt , confirming my experience and the role I am looking to do. Shorter first sitdown - 20 minutes-- overview of the company, my education background, last position, and professional experience I am wanting.

    Interview Questions

    • What am I looking to gain with my next role. what was my most challenging role and why. how have i been an asset to previous companies. what have i really enjoyed professionally and what have i not enjoyed. how do i keep up to date on market trends.   Answer Question

  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at H2 Concepts.

    Interview

    Phone screening, positive experience
    1 on 1 - 20 min one on one, generic questions about me plus an overview of company
    1 on 1 - 45 minute-- a lot more indepth. gave me an opportunity to talk more than just my resume. i liked this, felt like i had an opportunity to give more insight into who i am .

    Interview Questions

    • how do i stay ontop of market trends. what skills do i want to gain. why did i choose my major and what type of challenges do i thrive off of. how would i make the business more profitable; what should a great manager do. how have i helped to grow a previous employer.   Answer Question
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at H2 Concepts (Toronto, ON (Canada)) in August 2017.

    Interview

    Took all of 5mins... really was not impressed with the way it was done... almost as if they just wanted to see the face behind the application... disappointed after a three hour commute

    Interview Questions

    • We will get back to you between 4-5 time afternoon, will you have your phone turned on then?   Answer Question

  4.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 5 days. I interviewed at H2 Concepts (Toronto, ON (Canada)) in June 2017.

    Interview

    The job advertiser did not take much time to process my application and they called me for the preliminary interview at their office within few days. It was courteous and nice interview with freely feeling. No insulting questions were asked.

    Interview Questions


  5.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at H2 Concepts in March 2017.

    Interview

    Credit card selling company!!!!!
    I guess they interview just for the sake of it... they just take every body... Half the people drop out after they tell we have sell credit card.. you will get the job even u don't try for it.. all these good comments are FAKE!!! Company is lame!!! All big talks!!!

    Interview Questions

    • Where do you see yourself in five years?
      Introduce urself
      Y shud we hire you
      Why this job
      What is customer service   Answer Question

  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at H2 Concepts (Toronto, ON (Canada)) in January 2017.

    Interview

    I don't understand why they interview people in a 2 candidate session making this interview very difficult to manage as I felt a competition between the other candidate and me, instead of just having a 1:1 interview

    Interview Questions

    • Questions were ok as they were addressing personality.   1 Answer

  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at H2 Concepts (Toronto, ON (Canada)) in October 2016.

    Interview

    Setting up the interview was quick, painless and the woman who I spoke with was quite pleasant.

    Unfortunately when I showed up the day of the interview, the person who I was to sit with was nearly 30 minutes late. I could have understood if he was backed up in other interviews however he came strolling in laughing with some co-workers off a lunch which I found to be disrespectful as my time is just as valuable as yours.

    They also told me to wear a suit yet the person interviewing me just had a collared shirt on which was a joke.

    Interview Questions

    • Where have a I worked at previously?   1 Answer
  8. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at H2 Concepts (Toronto, ON (Canada)) in September 2016.

    Interview

    Got the invite through email, no phones. When I arrive there, the office seems like they just moved in. There are very few furniture. Interview was basically one way communication. They asked for a copy of resume but dont provide much information on their website

    Interview Questions

    • Describe yourself five year from now   1 Answer

  9. Helpful (10)  

    Customer Service Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at H2 Concepts (Toronto, ON (Canada)).

    Interview

    The process took three days. The interview is pretty easy and trust me you will get it, because they are constantly looking for people. While I was waiting to be interviewed, the lady made a lot of calls to schedule interviews. Even when I went for my second interview, they were holding interviews. I read the comments online before doing anything so I am very skeptical of what happens here. I asked about my pay structure and the guy seemed to be getting angry for no reason, he wasn't even being clear.

    Interview Questions


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