I applied online. I interviewed at HSBC (London, England) in Jan 2019
Interview
telephone interview followed by face to face. whole process took 3 months to apply. background check took a month. asked questions like what sets you apart from the rest, tell me about a time you handled a difficult customer.
Face to face interview, questions were okay to answer, was told I would hear back about next steps which would have been an online assessment against HSBC’s values but I never heard back from them.
Arranged an online interview within a week after submitting my application. I have been asked five questions and they are all all experience / situation base. Mostly around your experience in customer facing roles.
The interview process was fairly easy. I submitted an interview online then had a culture fit call, followed by an in person interview with a task and competency based questions.