Responded to an ad on Craigslist. Received a phone call about a week later asking when I could come in for an interview. I met my future supervisor at the main office in Harvard and we discussed aspects of the job that were particular to Harvard (the class nature, how audio systems are integrated into classrooms, the resources we have for rooms, speaker systems). We talked extensively about our pasts; my boss very much appreciated that I came from an A/V background. After the discussion we shook hands and she let me know I would receive an email in a week letting me know if I had the job. I got that email two days later, and I got the job.