I applied in-person. I interviewed at Heinens (Mentor, OH) in May 2013
Interview
Started with a tour of the store, meeting different associates, being encouraged to ask them questions. Reviewed company values and "Diamond Standards". Quick interview with fairly basic questions, with focus on customer service abilities.
Interview questions [1]
Question 1
If a customer is looking for a product, but cannot find it, how would you assist them?
super easy. only question was asking what I notice when I go into a heinen's (about the employees, store, etc). met with store manager and hr and got an offer.