Interview Question

Service Delivery Manager Interview

-Chicago, IL

Dell Technologies

How do you know when you are providing great customer service.

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2 Answers

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When I am not involved in a critsit/escalation situation.

Anonymous on

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In my case, I am a field service engineer. I get repeated request from customers they want me back. My boss never had any complaints about my service. In 26 years, on various types of equipment, and 3 companies, I have only had 2 complaints.

Flyguy on

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