Verizon Interview Question: How would you handle a difficult customer?

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Verizon

How would you handle a difficult customer?

Anonymous

22 Mar 2012

Be honest and think how you would like to be treated

Anonymous

26 Apr 2019

I would let them know I understand their frustrations and what can I do to make it better.

Anonymous

26 Apr 2019

I would get them over to my manager if I cannot resolve the issue.