I applied online. The process took 2 weeks. I interviewed at Jack Henry & Associates (Springfield, MO) in Jan 2019
Interview
Applied Online, Initial Interview with the Hiring Manager over the phone, Second Interview over the phone with the Admin of the location, Third in person Interview with two supervisors from my department. Job Offered.
Interview questions [1]
Question 1
How well do you handle difficult/escalated customers. What do you do in order to take care of them?