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      John Hancock

      Part of Manulife

      Engaged employer

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      Related searches: John Hancock reviews | John Hancock jobs | John Hancock salaries | John Hancock benefits
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      Customer Service Representative (CSR) Interview

      6 May 2024
      Anonymous employee
      Portsmouth, NH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 5 days. I interviewed at John Hancock (Portsmouth, NH) in Jan 2020

      Interview

      Very short and to the point, they asked questions regarding prior experience and situational examples. Really just felt like they were trying to see if I was presentable, able to carry conversations, and answers questions on the fly.

      Interview questions [1]

      Question 1

      Give us an example where you solved a problem that affected a group of people (including yourself)?
      Answer question

      Other Customer Service Representative (CSR) interview reviews for John Hancock

      Account Manager Interview

      6 Sept 2021
      Anonymous interview candidate
      Brisbane
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at John Hancock (Brisbane) in Jan 2021

      Interview

      Normal questions asking typical questions that you would expect in an interview was two people in the top room and bottom room. Yes and then the went to the on top of the job offer.

      Interview questions [1]

      Question 1

      Strengths and weaknesses biggest and
      Answer question

      Customer Service Representative Interview

      18 Nov 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at John Hancock

      Interview

      Interview process is STAR-question oriented. Pretty basic. "Tell me about your strengths and weaknesses, previous employment history, why John Hancock?" I received an offer the next day and happily accepted.

      Interview questions [1]

      Question 1

      What are your strengths/weaknesses? Tell me about a time you faced adversity....etc.
      Answer question

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