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      KeyBank

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      Helpdesk Analyst Interview

      22 Sept 2011
      Anonymous employee
      Brooklyn, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1+ week. I interviewed at KeyBank (Brooklyn, OH) in Sept 2011

      Interview

      Was referred to the position by a staffing agency. Had an interview with two of the position's supervisors at the Brooklyn location. An average interview, a few "star format" questions, certainly not the hardest interview I've ever had. The whole interview took about 20 minutes. Was given an offer one week later.

      Interview questions [1]

      Question 1

      Describe some troubleshooting steps you would take if a client reports they are not able to establish any network connectivity.
      Answer question