Was invited to a group interview that consisted of approximately 6 other people. There are about 5-6 questions asked; try and answer at least 3 of them. They kept a few of us in the same room we interviewed in after and had told us after they analyzed the interview that we had received the job. At this point, we filled out paperwork and set up our training date.
Interview questions [1]
Question 1
You are asked how you have dealt with upset customers in a past job.
Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?
